Job Title: Scrum Master

Location: Atlanta, GA | Remote, USA

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

We are seeking a self-started, highly detail oriented, and motivated Scrum Master to join our dynamic team at Impiricus. In this role, you will facilitate agile practices and principles while supporting our mission to revolutionize healthcare communication through innovative digital solutions. The ideal candidate will be passionate about agile methodologies and have a proven track record of guiding teams to deliver high-quality software products in the healthcare technology space.

Duties/ Responsibilities: 

• Lead and facilitate Scrum ceremonies including daily stand-ups, sprint planning, retrospectives, and review meetings, ensuring they are productive and align with agile best practices
• Coach development teams and stakeholders in agile principles, helping to maintain focus on delivering value while fostering continuous improvement and innovation
• Remove impediments and blockers that affect team productivity, acting as a servant leader to protect the team and optimize their performance
• Collaborate with the Product team to maintain and groom the product backlog, ensuring user stories are well-defined and prioritized effectively
• Track and report on team metrics, sprint progress, and project status to stakeholders, providing transparency and identifying areas for improvement
• Facilitate cross-team coordination and communication, especially in areas where multiple teams need to collaborate on healthcare communication solutions
• Support the ongoing development of agile practices within the organization, helping to scale and improve our processes as we grow

Experience:

• 2+ years of experience as a Scrum Master 
• Certified Scrum Master (CSM) Required
• Demonstrated experience implementing and scaling agile methodologies in software development environments
• Strong understanding of agile frameworks including Scrum, Kanban, and SAFe
• Excellence in facilitation, conflict resolution, and problem-solving skills
• Experience with agile project management tools (Jira, Confluence, etc.)
• Outstanding communication and interpersonal skills with the ability to work effectively with technical and non-technical stakeholders

Compensation and Benefits

The base salary range for this role is $100,000-$115,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
 Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months).
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

We deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

About the Role and You

Lead end-to-end delivery of modern data platforms for our clients—owning scope, schedule, budget, and outcomes. You’ll run agile delivery teams, guide medallion/lakehouse architectures, and partner with clients to translate business goals into scalable solutions on Snowflake, Azure & Databricks.

What You'll Do

• Own program delivery: Drive planning, execution, risk/issue management, RAID logs, dependencies, and executive status reporting across multi-workstream data initiatives.
• Lead agile teams: Stand up and mature Scrum/Kanban ceremonies, backlog hygiene, velocity forecasting, and release management across data engineering, analytics, and platform ops.
• Architectural stewardship: Ensure adherence to medallion (bronze/silver/gold) patterns, data contracts, CI/CD for data, and governance/quality controls (DQ rules, lineage, observability).
• Cloud & platform delivery: Orchestrate environments, security, and cost controls for Snowflake and Azure (ADF/Fabric, Databricks, Synapse, Key Vault, Purview).
• Client leadership: Serve as the day-to-day executive contact; run steering committees, manage change requests, and drive stakeholder alignment and adoption.
• Commercials & quality: Own SOW scope, staffing, and margin; forecast and track budgets; enforce delivery standards and acceptance criteria tied to business KPIs.
• Enablement: Coach PMs and tech leads; codify playbooks/templates for repeatable delivery; contribute to proposals and pre-sales as needed.
• Travel to client sites as needed

What You’ll Bring

• 5+ years of technology delivery leading data platform or analytics programs in consulting/professional services.
• Proven success managing $1M–$5M+ multi-workstream programs with distributed teams.
• Hands-on familiarity with Snowflake (warehouses, RBAC, performance/cost tuning) and Azure data services (ADF/Fabric, Databricks, Synapse, ADLS, networking & security).
• Strong command of agile delivery (Scrum/Kanban), Jira/Azure DevOps, release planning, and CI/CD for data (Git-based workflows, environments).
• Practical experience implementing medallion architectures and lakehouse patterns, data modeling, and data quality/observability.
• Stakeholder management at VP/C-suite level; crisp written/oral communication and executive reporting.
• Nice to have: regulated industries, FinOps for data platforms, data privacy/compliance (GDPR/CCPA), and analytics enablement (Power BI/Fabric).

Preferred requirements

• BS/MS in CS, IS, Engineering, or equivalent experience.
• PMP, PMI-ACP, or SAFe; Snowflake SnowPro; Microsoft Azure (DP-203, AZ-305) a plus.

What Success Looks Like

• Programs delivered on-time/on-budget with measurable business outcomes (e.g., SLA improvements, cost per query reductions, faster time-to-insight).
• Stable, secure, and cost-efficient Snowflake/Azure platforms with clear operating models and playbooks.
• High client satisfaction (CSAT/NPS) and referenceable accounts.

The annual salary for this role ranges from: $112,500 to $200,000 USD + benefits + bonus. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

The Challenge

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This is a senior‑level individual contributor role for a proven learning architect who thrives in fast‑moving environments and sets the standard for quality, speed, and scalability.

In this role, you will be the studio’s learning design authority and quality multiplier, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands‑on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust’s platform.

Your Mission

• Architect and deliver rapid, release‑synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)

• Convert ILT/VILT and SME‑led content into high‑quality, self‑directed digital learning that scales globally

• Design and maintain net‑new, release‑maintenance, and delta‑training modules that clearly communicate what changed, why it matters, and how to apply it

• Build microlearning (≤15 minutes)

• Create high‑quality demo and how‑to videos with AI audio, that teach real workflows, use cases, and best practices

• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio

• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome‑driven learning

• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices

• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance

• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands‑on guidance for complex initiatives

• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time‑to‑value

You Are/Have

• Bachelor degree in Instructional Design or Education or similar.

• 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release‑driven environments, or technical platforms

• Experience in Addie, Backward, and Agile design.

• Proven success delivering rapid eLearning in high‑volume, release‑driven environments

• Deep experience converting instructor‑led and technical content into effective self‑directed learning

• Strong design judgment and the ability to act as a design authority, not just a content producer

• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines

• Hands‑on experience producing video content using tools such as Camtasia, Snagit, or similar

• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline

• Working knowledge of accessibility standards (WCAG) and inclusive design principles

• Experience using AI to improve development velocity, quality, and scalability

• Strong collaboration and communication skills across cross‑functional teams

Extra Awesome

• IAPP Certifications (any)   

• OneTrust Professional Certification and/or Expert Certifications   

• ATD, Training Institute or similar industry certification

• Articulate AI Certification or similar

• AI Certification(s)

So, what’s the role all about?

We're looking for a motivated talented Scrum Master that will be responsible for supporting multiple Agile teams in delivering high-quality products through effective Scrum practices, coaching, and continuous improvement.

This role partners closely with Product Owners, Engineering Managers, and cross-functional stakeholders to remove impediments, optimize team performance, and mature Agile practices across the organization. The ideal candidate is an experienced servant-leader who excels at facilitation, communication, and driving measurable outcomes.

How will you make an impact?

• Guide 8 Scrum teams in applying Agile and Scrum principles effectively.
• Coach team members on self-management, cross-functionality, and accountability.
• Foster an environment of continuous improvement, learning, and psychological safety.
• Mentor junior Scrum Masters and contribute to scaling Agile practices across the enterprise.
• Facilitate Sprint Planning, Daily Standups, Backlog Refinements, Sprint Reviews, and Retrospectives.
• Ensure ceremonies are productive, focused, and continuously improving.
• Work with Product Owners to build healthy, transparent, and well-prioritized backlogs.
• Track and ensure visibility into team metrics (velocity, throughput, cycle time, predictability).
• Remove impediments and escalate issues that impact delivery timelines.
• Monitor dependencies, risks, and cross-team coordination.
• Drive adoption of Agile best practices and experimentation with new frameworks (Scrum, Kanban, XP, SAFe, etc.).
• Identify process bottlenecks and implement improvements using data-driven insights.
• Facilitate cross-team collaboration and alignment for multi-team initiatives.
• Partner with leadership, engineering, and product stakeholders to support strategic planning and delivery.
• Provide clear, timely communication on progress, risks, and impacts.
• Promote transparency through dashboards, reporting, and information radiators.

Have you got what it takes?

• 5–8+ years of experience as a Scrum Master or Agile Coach.
• Proven success supporting multiple Scrum teams in a scaled environment.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.).
• Experience using Agile tools such as Jira, Azure DevOps, Rally, or VersionOne.
• Excellent facilitation, communication, and conflict-resolution skills.
• Demonstrated ability to remove impediments and unblock teams quickly.
• Ability to influence without authority.
• Strong problem-solving and adaptability.
• Excellent stakeholder engagement.

You will have an advantage if you have:

• Technical & development skills
• Certified Scrum Master
• Relevant certifications: CSM, A-CSM, CSP-SM, PSM II/III, SAFe SSM/SA/POPM.
• Experience in DevOps, CI/CD pipelines, or cloud-native engineering environments.
• Background in coaching leaders and influencing organizational Agile maturity.
• Experience with metrics dashboards and Agile analytics.

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 9469

Reporting into: Director, Engineering

Role Type: Individual Contributor