The Sales Operations Manager serves as the primary operational resource for driving revenue and margin performance across assigned retail accounts. This role owns demand planning, inventory management, purchase order execution, POS and trend analysis, and trade spend management. The Sales Operations Manager acts as a real-time business monitor — interpreting data, identifying emerging issues and opportunities, and mobilizing internal cross-functional partners to respond with speed and precision. 

Core Responsibilities 

• Serve as a primary liaison between the Sam's Club account and internal teams, translating account-specific needs into actionable priorities and ensuring consistent, timely communication across stakeholders. 
• Own long-range forecasting (12–18 months), sales flow, and inventory planning in partnership with demand planning, operations, and sales teams, with particular focus on mitigating risk around high-velocity tentpole events. 
• Manage multiple forecasting systems, actioning against updates to inventory flows, promotional plans, pricing structures, and data governance for both new and existing SKUs. 
• Coordinate with analyst, strategic sales, and demand planning teams to track promotional performance, recalibrate forecasts, and develop forward-looking shipment strategies. 
• Partner with Strategic Sales and Analytics to deliver channel-specific promotional guidance and ensure alignment between national initiatives and account-level execution. 
• Support trade-spend optimization and healthy revenue growth by leveraging spend tools and aligning promotional investments with EBITDA objectives. 
• Contribute to sales strategy development and execution, continuously analyzing sales and operational performance to surface insights and drive improvement. 
• Lead weekly customer meetings and deliver timely financial updates, ad hoc reporting, and structured business reviews with clear, data-driven recommendations. 
• Build compelling internal and customer-facing presentations and strategic decks while maintaining a strong working knowledge of key product categories and the competitive landscape. 
• Bring intellectual curiosity and creative problem-solving to every challenge, identifying non-obvious solutions and continuously raising the bar on operational excellence. 

Qualifications & Requirements 

• Bachelor's degree required; concentration in Business, Finance, or a related field preferred. 
• 5+ years of experience in demand planning, supply chain management, business analytics, or a financial role within the consumer products industry. 
• Demonstrated ability to synthesize insights across multiple complex data sets and translate findings into clear decision-making frameworks. 
• Proven track record of thriving in a collaborative, cross-functional team environment. 
• Prior operational or sales experience with a large-format retailer (Costco or Sam’s Club experience strongly preferred). 
• Advanced proficiency in the Microsoft Office Suite; strong analytical skills and exceptional attention to detail. 
• Excellent communication, organizational, project management, and interpersonal skills. 
• Ability to manage competing priorities and execute effectively in a fast-paced, deadline-driven environment with a consistent positive attitude. 
• Willingness to travel approximately 20% for corporate events and visits to SharkNinja HQ (Needham, MA). 

Business Overview 

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You’ll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client’s commerce/shopper/customer marketing teams—our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You’re ready to challenge the status quo to produce world-class search campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Responsibilities

· Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

· Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Takes learnings from previous campaigns and apply to next campaign

o Participates in and guides Senior Associate during RFP process with partners. Coaches Senior Associate in evaluation of RFPs and assists in negotiations striving to get best plan and added value for client

o Builds audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partner during RFP process

o Recommends targeted, innovative media vehicles consistent with media strategies ranging from RMNs to 3rd party partners

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

· Execution

o Supervises the buying process and stewardship for media programs to ensure original objectives are being met

§ Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

§ Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimize based on performance, monitors within platform

§ Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Oversees and assists Senior Associate with the locating, defining and building relevant audience segments in DSP platforms

o Oversees coordination of creative assets between client, creative agencies and partners

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

§ Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

§ Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for ensuring IOs are issued accurately within Prisma and clearing billing with finance team

· Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

· Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

· Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day-to-day work

o Support team in development of thought leadership and innovation deliverables

Required Skills & Experience

· Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

· Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment. Time management and project management skills are critical

· Proven knowledge of media planning & planning with use of research tools and resources

· Proven ability to understand high level client goals and how they translate into commerce strategies

· Proven experience in writing and presenting relevant information to client audience

Desired Skills & Experience

· Bachelor’s degree or equivalent experience

· 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

· 2+ years of commerce experience working across multiple retailers preferred

· Capable of effectively communicating the technicalities of programmatic for strategic purposes and differences in the biddable/addressable space compared to direct buys

· Ability to manage team, both upwards and downwards, to ensure cross-team communication

· Excellent written and verbal communication skills and proven problem-solving ability

· Self- sufficient and proactive

· Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

· Knowledge with industry tools such as MediaTools, Prisma, etc.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Training & Development Manager will build the training systems that support consistent execution across the Capture Factory. 

This is an on-site, hands-on role for someone who knows how to turn fast-changing operational work into clear, repeatable training that works across multiple shifts. You will partner closely with department leaders across warehouse, styling, production, safety, and other functions to identify gaps, standardize processes, and build training training that improves ramp time, quality, consistency, and compliance. 

This is not a traditional corporate L&D role. We are looking for someone who has worked closely with frontline operations, knows how to build training in a high-volume environment, and can create structure where processes are still evolving. You'll design and drive the training systems that enable our people to succeed ranging from warehouse processes, food styling workflows, safety, compliance, and cross-functional onboarding. You'll make an impact by collaborating to build an ongoing system that evolves with feedback, ensures consistency across shifts, and empowers every employee to grow. 

What you will do:

• Build and lead the training infrastructure for the Capture Factory, including onboarding, role-based training, process training, refresher training, and cross-functional training support
• Partner daily with managers and department heads to understand what is changing, what is breaking down, and what needs to be built, then move quickly to design and deploy the right training response
• Take inconsistent SOPS, evolving workflows, and team knowledge and convert them into clear, standardized training that can be followed consistently by employees on any shift
• Build asynchronous training paths that support a four-shift operation and reduce reliance on live delivery alone
• Partner with department-level trainers to deliver on-floor training within their functions, equipping them with the materials and structure they need to ensure training is delivered consistently and reinforced on the floor
• Own and administer training content within eko Software platforms, and lead the evaluation and implementation of an LMS suited to a 24/7 factory environment
• Partner with the safety function to ensure safety and compliance training is properly housed, accessible, tracked and completed on time across both the LMS and in-person delivery, without owning the content itself
• Build train-the trainer materials and frameworks that enable department leaders and on-floor trainers to deliver consistent training within their teams
• Define and track training KPIs tied to operational outcomes such as onboarding ramp time, quality, consistency across shifts, retraining trends, and retention 
• Continuously audit deployed training for misalignment, outdated content, inconsistent delivery, or gaps between training completion and actual performance
• Build a sustainable training system that can scale as the factory grows

Minimum Qualifications:

• 5+ years of experience in training, learning operations, or workforce development owning the full cycle from needs assessment through deployment and measurement 
• Demonstrated experience scoping and building a training function or program from scratch or significantly redesigning them in an operational setting
• Experience producing training across multiple formats including video, written job aids, digital modules, and in-person instruction
• Strong ability to build credibility quickly with frontline employees and department leaders by staying close to the work and creating training that is practical, clear, and useful
• Comfortable working cross-functionally with managers, trainers, safety partners, and department leaders, including holding stakeholders accountable for training adoption and completion
• High level of comfortability building training in an environment where processes are still changing, documentation is incomplete, and speed matters
• Strong project management skills with the ability to manage competing priorities across multiple departments
• Substantial experience designing and scaling training programs in warehouse, manufacturing, production, or operational environments
• Familiarity with LMS platforms and digital training tools; experience implementing an LMS is a strong plus
• Adult learning, talent development, or instructional design certifications are a plus (for example, ATD, CPTD/APTD, instructional design, or other adult learning credentials
• OSHA certifications, particularly those relevant to General Industry environments are a plus

Shift Requirements:

• Must be on-site at eko's Capture Factory in Bentonville, Arkansas 5 days a week
• Be available on an as needed basis to support training across multiple shifts, including occasional hours outside of Monday through Friday, 8:00 a.m. to 5:00 p.m.

Physical Requirements:

• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

Work Environment:

• This position operates primarily within a factory setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)

Why Join Us?

• Be part of something groundbreaking. This is an unparalleled opportunity to assist in building the people function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.

Benefits

• Premium health, dental and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Flexible Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position is classified as exempt and is not eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

VSC Fire & Security in Fort Smith, Arkansas is seeking candidates for the position of Sprinkler Designer II.

 What we offer:

• Excellent pay $31.00 - $41.00 and up based on experience
• Overtime eligible
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Employee apparel program
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Boot Allowance
• NICET certification test reimbursement
• Opportunities for training and advancement
• All needed Personal Protective Equipment (PPE) provided

What you need:

• Three to five years of experience with AutoCAD or SprinkCAD or background in mathematics.
• Ability to review architectural drawings, mechanical, site, structural and complete site surveys, and research essential information as required for structural and mechanical elements.
• Integrate other mechanical systems to ensure successful coordination with the fire suppression system and must be able to recognize potential conflicts with other trades.
• Ability to exercise a high level of autonomy in organizing, planning, and prioritizing multiple projects to meet individual deadlines with exceptional attention to detail and communication skills.
• Monitor and enforce safety policies and procedures.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • NICET Level III or IV, or equivalent experience.
  • Associate or bachelor’s degree in drafting (AutoCAD).
  • Texas Candidates: RME-G

 What you will do:

• Design, coordinate, and submit Fire Protection drawings, hydraulic calculations, seismic brace calculations, and material/equipment schedules. Stock list projects for fabrication and approve fabrication quotes.
• Integrate other mechanical systems to ensure successful coordination with the fire suppression system and must be able to recognize potential conflicts with other trades.
• Ensure compliance with NFPA standards and insurance requirements as well as all fire and building code requirements.
• Provide updates to purchasing as installation schedule or change orders require modifications to meet installation schedule and deadlines and other requirements.
• Communicate with Design Manager and Field Superintendent to review design, installation and testing of devices and systems throughout the project.
• Produce shop list utilizing computer software for fabrication of system piping.
• Assist and fill in for Design Manager and help train less experienced designers as necessary.
• Responsible for the layout of sprinkler system drawings utilizing available information from the contract's defined scope of the project, architectural drawings, job specifications, site surveys, and relevant NFPA, IBC, and local building codes.
• Responsible for all aspects of the design layout, field checking, fabrication listing, material equipment submittals, hydraulic calculations, applicable installation requirements, and close out procedures.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

Lumos is looking for a full-time Manager – OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! 

As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives.  

***Hybrid Position*** Requires regular presence onsite at multiple jobsites in market. Successful candidates must reside within market or within 1 hour commuting distance from Benton County, AR. Company vehicle + Mobile phone provided. Valid, fully unencumbered Driver’s License required.

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before. 

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide. 

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone. 

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle. 

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.  

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives. 

Essential Functions 

• Accomplishes assigned market builds safely, on time & within budget.  
• Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs.  
• Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews.  
• Influences internal & external teams to ensure commitment to progress and staying on-target.  
• Interfaces directly with local governments & communities – responding timely & graciously.   
• Keeps internal & external stakeholders informed on build progress at all times.  
• Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes.  
• Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives.  
• Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses.  
• Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities.  
• Performs other duties as assigned, including departmental and cross-functional projects.  

Knowledge, Skills, and Abilities Required

• 10+ years’ experience in OSP construction, engineering, or operations fiber builds.  
• 2-5 years’ experience leading techs and contractors in a fiber build environment.  
• High school diploma or equivalent required; Bachelor’s degree preferred.  
• Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market.  
• Proactive, independent, and ability to take initiative to keep on-task and on-target. 
• Active, fully unencumbered driver’s license.  
• Fiber or Telecom industry experience is essential.  

Other Experience & Requirements

• Excellent verbal & written communication skills.  
• Strong experience influencing & directing the work of others.  
• Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders.  
• Solid experience with computer and peripherals, and software including Smart Sheets or similar as well MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful.

Physical Requirements

• Frequently operates computer, keyboard, and related peripherals. 
• Frequent travel to construction sites – standing, walking, & safely navigating in all weather.  
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.