Ready to start a new adventure in Lisbon?

Our client in Portugal is looking for Turkish-speaking Customer Support Specialists to join their international team and support businesses using one of the world's leading online advertising platforms.

If you've been dreaming of living abroad, Lisbon offers the perfect balance of career growth and quality of life. Picture yourself working in a vibrant international environment while enjoying sunny weather, stunning coastlines, charming neighbourhoods, and one of Europe's most exciting cities.

About the Role

You'll support Turkish-speaking business clients, helping them get the most out of their digital advertising campaigns. From answering product questions to troubleshooting technical issues and providing pre- and post-sales support, you'll play an important role in helping businesses succeed online.

You'll receive comprehensive training, so whether you're already familiar with digital advertising or looking to build new skills, you'll be fully prepared for the role.

Your Daily Tasks Will Include:

• Supporting business clients via phone, email, and chat
• Assisting customers with advertising products and self-service tools
• Providing pre- and post-sales support
• Troubleshooting technical issues and resolving advertising delivery problems
• Helping clients optimise their use of the platform
• Proactively following up on customer cases until resolution
• Sharing customer feedback and product insights with internal teams
• Delivering an outstanding customer experience in every interaction

Requirements

What You Need:

• Excellent communication skills in Turkish (spoken and written)
• Good English skills (minimum B2 level)
• Strong communication and problem-solving abilities
• Good computer skills and confidence using digital tools
• Analytical thinking and attention to detail
• Ability to multitask and work in a fast-paced environment
• A positive attitude and eagerness to learn
• Flexibility to work Monday to Sunday, including rotating weekends

Important: To be eligible for this role, you must already hold either an EU passport or a valid Portuguese work permit. Unfortunately, applications requiring visa sponsorship cannot be considered.

Benefits

What's in It for You:

• Full relocation support, including reimbursement of your initial flight to Portugal
• Accommodation options in company apartments to help you settle into your new life
• Competitive salary plus monthly and quarterly performance bonuses
• Private health insurance from your first day
• Comprehensive paid training and continuous professional development
• Excellent career progression opportunities within a global organisation
• Annual return flight to your home country (within Europe)
• Free Portuguese language courses
• Sports activities, social events, and an international work environment

Working with our client means joining a multicultural company that invests in its people through ongoing training, career development, and an inclusive workplace. You'll gain valuable international experience while helping businesses grow on one of the world's leading digital advertising platforms—all while enjoying the unique lifestyle that Lisbon is famous for.

If you're ready to combine an international career with life in one of Europe's most vibrant cities, Lisbon could be your next destination.