Ready to trade routine for sunshine in Athens?

Our client in Greece is looking for Portuguese-speaking Customer Support Specialists to join their international team and support customers for some of the world's leading global brands.

If you're looking for more than just your next job, this is your chance to build an international career while enjoying life in one of Europe's most vibrant capitals. Think sunny weekends, Mediterranean cuisine, and a multicultural workplace where you'll meet people from all over the world.

About the Role

You'll be supporting Portuguese-speaking customers through phone, email, and chat, providing professional and friendly assistance while delivering an outstanding customer experience. Whether you're answering questions, resolving issues, or helping customers find the right solution, you'll make a real difference in every interaction.

No previous customer support experience? That's perfectly fine—you'll receive full training before you get started.

Your Daily Tasks Will Include:

• Supporting customers via phone, email, and chat
• Providing professional, friendly, and solution-oriented customer service
• Resolving customer enquiries efficiently and with empathy
• Maintaining accurate records of customer interactions
• Following company procedures and quality standards
• Working closely with an international team to deliver an exceptional customer experience

What You Need:

• Excellent communication skills in Portuguese and very good English (spoken and written)
• Strong interpersonal and communication skills
• A customer-focused or commercially driven mindset
• Analytical thinking and attention to detail
• Good computer skills and confidence using digital tools
• A positive attitude, team spirit, and willingness to learn and grow

Requirements

What You Need:

• Excellent communication skills in Portuguese and very good English (spoken and written)
• Strong interpersonal and communication skills
• A customer-focused or commercially driven mindset
• Analytical thinking and attention to detail
• Good computer skills and confidence using digital tools
• A positive attitude, team spirit, and willingness to learn and grow

Important: To be eligible for this role, you must already hold either an EU passport or a valid Greek work and residence permit. Unfortunately, applications requiring visa sponsorship cannot be considered.

Benefits

What's in It for You:

• Competitive salary with 14 salaries per year
• Performance-based bonuses (depending on the role)
• Private health care and a wide range of employee discounts
• Referral programme—bring your friends and earn bonuses
• Paid training with certified instructors
• Ongoing professional development and career growth opportunities
• International work environment with colleagues from around the world
• The opportunity to gain valuable experience supporting globally recognised brands

Working with our client means joining a company that values diversity, collaboration, and continuous development. You'll gain international experience, develop valuable skills, and become part of a multicultural team while enjoying everything Athens has to offer—from historic landmarks and vibrant nightlife to beautiful beaches just a short trip away.

If you're ready to grow your career, experience life abroad, and enjoy the Greek lifestyle, Athens is waiting for you.