Jobs Companies Makro PRO Senior Manager - Strategy & Special Projects (Business Intelligence Center)

About this Senior Manager - Strategy & Special Projects (Business Intelligence Center) role at Makro PRO

Makro PRO · Bangkok, Bangkok, Thailand

The Senior Manager of Strategy & Special Projects is responsible for identifying growth opportunities, assessing business risks, and leading high-impact strategic initiatives from concept to execution suitable for retail & wholesale business landscape.

This role acts as an internal strategy leader and execution driver, combining deep market research, structured problem-solving, and cross-functional leadership to deliver measurable business outcomes. The role works closely with senior management to translate strategic priorities into actionable plans and ensure successful implementation across teams.

Strategic Planning & Business Insights

  • Conduct in-depth market research (customers, competitors, industry trends)
  • Identify:
    • Growth opportunities (new markets, categories, channels)
    • Business risks (competitive threats, margin pressure, operational gaps)
  • Develop data-driven recommendations for leadership decision-making
  • Prepare high-quality materials for senior leadership (presentations, business cases)

Special Projects Leadership (End-to-End Execution)

  • Lead high-priority, CEO/management-sponsored initiatives such as:
    • New business launches (e.g., new store formats, e-commerce expansion)
    • Cost optimization programs
    • Customer experience transformation
  • Define scope, timeline, KPIs, and success metrics. Monitor the against targets, making adjustments as needed.
  • Drive execution across functions (merchandising, operations, marketing, tech)

Cross-Functional Program Management

  • Act as the central driver ensuring alignment across teams
  • Break down strategic initiatives into clear, trackable workstreams
  • Set priorities and guide internal teams on execution focus
  • Proactively resolve bottlenecks and escalate risks

Requirements

  • 8–12+ years of experience in: Strategy consulting / corporate strategy / business transformation
  • Background in top-tier consulting or strategy roles strongly preferred
  • Experience with digital transformation or e-commerce expansion
  • Exposure to data-driven decision-making environments
  • Comfortable moving between:
    • Boardroom discussions
    • Day-to-day execution with operational teams

Strategy & Problem Solving

  • Strong structured thinking (e.g., issue trees, hypothesis-driven approach)
  • Ability to translate ambiguity into clear action plans

Market Research & Analytical Skills

  • Advanced skills in:
    • Market sizing
    • Competitive benchmarking
    • Customer segmentation
  • Strong data analysis (Excel, SQL, or BI tools)
  • Ability to synthesize complex data into clear insights

Retail Business Acumen (Critical)

  • Deep understanding of:
    • Retail P&L (revenue, margin, inventory, cost structure)
    • Omnichannel business models (store + e-commerce)
    • Key retail drivers (footfall, conversion, basket size)
  • Experience in retail, FMCG, or e-commerce strongly preferred

Execution & Project Management

  • Proven ability to drive execution, not just recommend strategy
  • Strong project management skills:
    • Planning, tracking, risk management
    • Stakeholder coordination
  • Ability to manage multiple high-priority initiatives simultaneously

Comfortable working in fast-paced, ambiguous environments

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About Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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