Jobs Companies Makro PRO Senior ML Engineer (MLOps)

About this Senior ML Engineer (MLOps) role at Makro PRO

Makro PRO · Onsite · Nawamin Road, Bangkok, Thailand

The Senior ML Engineer (MLOps) owns the transition from ad-hoc ML deployments to a registered, monitored, governed ML platform — the lifecycle every data scientist and ML practitioner across the company uses. The role also curates a wrapper layer over open-source classical ML libraries (forecasting, causal, recommender, tabular) so retail algorithms ship on company-standard adapters rather than per-team reinventions. 

Key Responsibilities:

    • Define and document the end-to-end MLOps lifecycle (experiment → train → register → approve → deploy → monitor → retrain) and enforce it via CI/CD gates.
    • Stand up and operate the Model Registry (MLflow / Databricks Unity Catalog Models) as the single source of truth; ensure 100% of production models are registered, versioned, and tagged with model cards.
    • Implement data drift, prediction drift, and performance-degradation monitoring with appropriate alerting and retraining triggers.
    • Lead build / buy evaluation for a Feature Store; deploy a POC and eliminate train / serve skew end-to-end.
    • Audit existing production ML models; register, document, and migrate each into the standard lifecycle; retire or consolidate models that cannot be justified.
    • Curate and own a company-standard wrapper layer over open-source classical ML libraries (Prophet, statsmodels, DoWhy / EconML, LightFM, scikit-learn, XGBoost, LightGBM) with standard interfaces, lineage hooks, eval-harness integration, and CI/CD templates.
    • Partner with Data Governance on the model-governance gate in the deployment pipeline; support audit and compliance evidence.
    • Mentor data scientists on engineering discipline (reproducibility, lineage, rollback) and lead incident response for degraded production models.

Requirements

    • Bachelor's or Master's degree in Computer Science, Statistics, Applied Mathematics, or a related discipline.
    • 5+ years building and operating ML systems in production (not only notebooks).
    • Deep MLOps experience: model registry, experiment tracking, CI/CD for training and serving, versioning, approval gates.
    • Built or operated drift detection for data and predictions in production; understands the difference and the right alert thresholds.
    • Strong Python and Spark / PySpark; SQL fluency; cloud and Databricks (or equivalent lakehouse) production experience.
    • Comfortable designing train / serve parity patterns and feature pipelines.
    • Experience with at least one major MLOps stack (MLflow, Kubeflow, Vertex AI, SageMaker).
    • Can write runbooks, lead incident response, and translate business KPIs into model SLOs.

Preferred Qualifications

  • Feature store production experience (Databricks Feature Store, Feast, Tecton).
  • Retail ML use cases — demand forecasting, pricing optimisation, assortment, recommender, churn, uplift modelling.
  • Causal inference and experimentation (A/B, switchback, geo-experiments) using DoWhy or EconML.
  • Vendor or industry certifications such as Databricks Machine Learning Professional or Azure AI Engineer Associate.
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About Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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