Jobs Companies Makro PRO Product Owner (Data Platform)

About this Product Owner (Data Platform) role at Makro PRO

Makro PRO · Onsite · Nawamin Road, Bangkok, Thailand

The Product Owner is the in-team product orchestrator for the enterprise data platform — accountable for backlog grooming, sprint planning, capability roadmap, gate criteria, and partnership with platform consumers (AI / agent platforms, business-unit data teams, data scientists). The role translates consumer needs into platform stories with measurable acceptance criteria and runs the cadence that ships platform capability with API contracts, SDKs, and governance baked in.

Key Responsibilities

  • Own the platform backlog in the team's Jira project — story creation, refinement, prioritisation, acceptance criteria; maintain the platform capability roadmap in partnership with engineering leadership.
  • Translate platform-consumer needs (AI / agent platforms, business-unit data teams, data scientists) into engineering stories with measurable acceptance criteria.
  • Run sprint planning, review, and retrospective every two weeks for the platform team; maintain velocity tracking and scope discipline.
  • Author gate criteria for platform services in partnership with the Tech Leads and engineers — service-level objectives, API contract maturity, SDK readiness, governance evidence; co-chair platform-capability reviews.
  • Drive service-contract negotiations between the platform team and its consumers — knowledge graph, LLM gateway, vector search, model registry, data product catalogue — with documented SLOs, versioning, and deprecation policies.
  • Track platform KPIs — capability adoption, service-level objective compliance, cost reduction, governance gate closure rates — and report monthly to platform leadership.
  • Coordinate cross-team dependencies with peer-platform organisations, governance, security, and finance functions; resolve scope-overlap escalations.
  • Maintain the platform risk register and surface escalations on a documented cadence.

Requirements

  • Bachelor's or Master's degree in Computer Science, Business, Engineering, or a related discipline.
  • 5+ years product management / ownership with technical-product track record.
  • Platform-as-product or API / SDK product delivery — has shipped products consumed by other engineering teams (not end-user products only).
  • Backlog ownership at scale — Jira (or comparable) with multi-team coordination.
  • Sprint cadence and agile rituals — planning, review, retro, story breakdown.
  • Stakeholder management with parallel accountability (engineering leadership + consumer teams) without friction.
  • SLO-driven product decisions — has shipped platform services where measurable service objectives gate releases.
  • Data-infrastructure or cloud-platform literacy; technical product fluency.
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About Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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