Jobs Companies Eliot Community Human Services Senior Manager of Housing and Residential and Living

About this Senior Manager of Housing and Residential and Living role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Acton; Danvers; Lynn; Malden

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Senior Manager of Housing and Living Programs to provide clinical guidance, intervention and supervision to clients as part of one of our Adult Community Clinical Services (ACCS) teams. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals.

In this role you will assist and facilitate assessment and individual treatment for clients, guide clinical care and provide staff supervision in specialized residential programs. The ideal candidate will have experience overseeing residential programs and clinical services. 

Responsibilities:

  • Provide direct supervision, performance management, and guidance to all Regional Housing Managers, Housing Specialists and Case Managers with all ACCS, PACT and Respite programs provide support and guidance as needed to Housing Specialists across all regions; hold housing meetings as needed.
  •  Manage the resource allocation, tracking, and development of all subsidies and contract rental assistance across all four geographic regions in collaboration with ACCS Regional Directors and Director of PACT Services.
  • Provide guidance and support to Housing Specialists in developing relationships with local landlords, housing authorities, housing advocates and DMH in order to assist clients in finding affordable housing.
  • Partner closely with Residential and Respite Managers, Regional and PACT Director(s), Eliot's Quality Assurance (QA) department, and DMH Site Licensors to ensure absolute

quality standards of living across all licensed properties.

  • Oversee and manage formalized tracking and execution systems for housing inspections

across all regionally licensed properties.

  • Lead a standardized onboarding process for new Housing Specialists, Case Managers and Managers, ensuring they understand Eliot-specific workflows and regional resources.

Qualifications:

  • Bachelor’s degree in psychology, rehabilitation, social work, or related field
  • At least 5 years of experience working with adults with mental illness. 
  • At least 3 years of housing experience including developing relationships with landlords, realtors, housing authorities, homeless shelters and other housing providers.
  • Must possess knowledge of public housing, tenancy rights and finding safe/adequate housing.
  • Valid Massachusetts driver’s license and reliable transportation

Schedule: Monday-Friday 8am-4pm

Annual Salary
$75,000$85,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Ready to apply to Eliot Community Human Services?
Apply to Eliot Community Human Services

About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

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