Jobs Companies Eliot Community Human Services Director of Urgent Care - CBHC

About this Director of Urgent Care - CBHC role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Danvers

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is looking for a Director of Urgent Care to lead services within our Community Behavioral Health Center (CBHC) Urgent Care team.

The ideal candidate for the Director of Urgent Care is a licensed behavioral health professional with substantial supervisory experience in crisis services. They will bring strong clinical leadership, a deep understanding of mental health systems and services, and the ability to guide multidisciplinary teams in delivering strengths-based, community-oriented care. The candidate must demonstrate excellent communication, crisis management, and system coordination skills to ensure seamless service delivery. 

Responsibilities:

  • Provide clinical guidance and support in developing interventions and supervision of team members. Provide direct supervision to staff both in the office and in the field.
  • Provide supervision to staff on clinical interventions, strength-based strategies and ensure services are culturally competent for individuals served.
  • Ensure that the individual is at the center of all care and that all interventions are developed and provided in a manner consistent with individual preferences.
  • Complete all required assessments, complete crisis plans and coordinate aspects of individual’s admission according to agency procedures.
  • Work alongside the Director of MCI and Director Youth Programming to ensure evaluations, safety and treatment plans and assessments are completed and thorough.
  • Provide interventions to individuals as stated by their current treatment plan or in response to the daily needs of individuals per supervisory direction and/or through the Team Huddle process.

Qualifications

  • Requires a Master’s degree in social work or counseling, with corresponding independent licensure (LICSW, LMHC) 
  • Four years of clinical experience, minimum 2 in a supervisory role. 
  • Three years of experience working with people with severe and persistent mental illnesses and/or substance use.
  • Valid driver’s license and reliable transportation.

Schedule: Monday-Friday, 9:00am-5:00pm

Annual Salary
$85,000$90,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Apply to Eliot Community Human Services

About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

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