Jobs Companies Eliot Community Human Services Chief Information Officer

About this Chief Information Officer role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Lexington

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an exceptional leader, coach, and strategic thinker to serve as Chief Information Officer. This is a unique opportunity to shape the technology vision of a mission-driven organization at a pivotal point in its growth, modernizing systems and processes that directly support the delivery of high-quality care.

As a member of the Executive Leadership Team, the CIO shapes technology strategy in alignment with Eliot's mission, business goals, and operational needs. The CIO owns all aspects of IT operations — infrastructure, cybersecurity, data governance, business applications, and end-user support — for more than 2,500 employees across 100+ locations.

The ideal candidate is a strategic leader who can identify cost-effective, innovative technology solutions that meet the organization's goals and needs, while building trust and alignment across a diverse, mission-focused workforce.

Responsibilities:

  • Develop and execute a comprehensive IT and digital transformation roadmap aligned with business goals of the organization.
  • Establish and maintain IT governance, policies, procedures and performance metrics.
  • Evaluate and implement emerging technologies (e.g., AI, machine learning, automation,
  • interoperability solutions).
  • Lead initiatives to modernize systems, including: electronic health records, enterprise applications, digital health and client engagement platforms.
  • Promote a culture of innovation and continuous improvement.
  • Provide leadership and guidance with cybersecurity, risk assessment, incident response planning, business continuity and disaster recovery. Ensure compliance with all applicable laws, regulations and standards (e.g. HIPAA).  
  • Serve as a member of the Executive Leadership Team contributing to organizational strategy and planning.
  • Collaborate with clinical, operational and administrative leaders to align IT solutions with business needs.
  • Maintain strong collaborative relationships across diverse teams and populations.
  • Oversee and be responsible for all aspects of the day-to-day operations of the IT department. including: resource assignments, workflow analysis, prioritization of projects and resources, development of standards, policies and procedures, setting and managing timelines.

Qualifications:

  • Master’s degree in Information Technology, Computer Science,
  • Healthcare Informatics, Business Administration, related field or equivalent experience.
  • 10 - 15 years of progressive IT leadership experience at least 6 of which in a healthcare or behavioral health environment.  
  • Non profit, healthcare or mission driven experience strongly preferred
  • Strong leadership, collaboration, and change management skills with a focus on building trust and engagement.

Schedule: Monday-Friday, 9am-5pm 

Annual Salary
$225,000$250,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

See all jobs at Eliot Community Human Services →

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