Jobs Companies Universal Business Team Sales Support Executive

About this Sales Support Executive role at Universal Business Team

Universal Business Team · Northwich, England, United Kingdom

An established, family owned business is looking for an organised, proactive people-person who loves getting on the phone and keeping things running smoothly. If you thrive in a busy role and enjoy helping customers and sales teams succeed, this is for you. If you enjoy taking responsibility, building strong relations and driving for results this is the role for you!

What You'll Do

  • Process sales orders, send acknowledgements, manage stock bookings
  • Deliver brilliant customer service & build strong relationships
  • Log and close customer complaints/non‑conformances
  • Support field sales with CRM admin, meeting prep & follow-up
  • Provide admin support across HR, IT coordination & finance tasks

Requirements

  • Confident on the phone and great with customers
  • Highly organised, positive, and solutions‑focused
  • Strong with Word, Excel, Outlook
  • Works closely with the sales team to remove friction and boost productivity

Must-Haves

  • 2+ years customer service experience
  • B2B experience
  • A‑Level calibre (or equivalent)

Nice-to-Haves

  • Sales support experience
  • Logistics/despatch knowledge
  • ERP sales order processing experience

Benefits

  • £30,000 - £33,000 Basic
  • KPI Related bonus with a realistic OTE of £36,000
  • 40 hour working week 8am - 4:30pm

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About Universal Business Team

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge.

UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team.

UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike.

UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m.

UBT supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools and charities.,

UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.
To view our policy in full please contact uk.recruitment@ubteam.com

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