GenScript’s European division, headquartered in Rijswijk, Netherlands, with a branch office in Oxford, UK, was established in 2019 to serve as a regional hub for commercial operations, technical support, and logistics across Europe and the UK. In 2025, we reached a new milestone with the launch of our new production facility in Delft, Netherlands - strengthening our long‑term commitment to operational excellence and enhanced service delivery for our EU customers. This expansion reflects GenScript’s dedication to innovation and our growing presence in the European biotech landscape.

As our business continues to grow, we are seeking a dedicated and experienced Import-Export professional to join us. In this role, you will play a crucial part in ensuring our company’s compliance with global customs and trade regulations, particularly within the EU and UK regions.

Job Title: Import-Export Compliance Expert (Externally) / Customs Affairs Compliance Expert (Internally)

Location: Rijswijk, the Netherlands

Working Scheme: Hybrid (3 days onsite in Rijswijk office, 2 days working from home)

Working Hours: 40 hours per week (Full-time employment)

What You Will Be Doing

• Import & Export Compliance Program Management:
  • Develop, implement, and oversee the company’s import & export control compliance program, ensuring adherence to EU, UK and global regulations.
  • Create and maintain import & export control policies, procedures, facilitating compliance across all levels and multi-country requirements.
  • Address global trade compliance requirements, including imports and exports involving production sites worldwide (CN, SG, US, EU).
• Import & Export Operations Support:
  • Oversee the preparation, submission, and review of import and export documentation, ensuring accuracy and compliance with EU and UK authority requirements.
  • Maintain meticulous record-keeping practices for audit and regulatory review purposes.
  • Conduct both EU and UK HS code classification based on product information and issuing Customs commodity description based on the customs elements. Capable of managing classification via Integration Point and sub system for daily classification operations.
  • Ability to explain the HS classification principles and implications with external Customs/Brokers and internal team members and global counterpart to facilitate the HS code accuracy globally.

• Regulatory Monitoring and Reporting:
  • Stay informed about updates to EU and UK import & export control regulations and communicate their impact to relevant internal stakeholders.
  • Provide timely advice on compliance measures and required adaptations to maintain operational integrity.

• Risk Assessment and Continuous Improvement:
  • Conduct regular risk assessments and internal audits to evaluate the effectiveness of the compliance program.
  • Identify areas for improvement and adapt the program to align with regulatory changes or organizational needs.

• Import & Export Licenses and Documentation Management:
  • Manage the application, renewal, and maintenance of import & export licenses, ensuring timely submission and approval.
  • Handle import & export exemptions where applicable and ensure all documentation is complete, accurate, and compliant.

• Collaboration and Stakeholder Management:
  • Work closely with internal teams, including legal, logistics, and supply chain, to ensure seamless compliance with import and export requirements.
  • Build and maintain strong relationships with external stakeholders, such as government agencies, freight forwarders, and legal counsel, to facilitate smooth operations.

What We Expect

• At least 3 years’ experience in managing import/export compliance programs, preferably within the EU and UK regions.
• Solid knowledge of EU customs regulations, export controls, and related trade compliance laws; knowledge about UK customs regulation is a plus.
• Strong analytical and problem-solving skills, with the ability to assess risks and develop effective solutions.
• Excellent communication skills, with experience liaising with regulatory authorities and external stakeholders.
• Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Possession of a valid customs broker certificate or equivalent is required.
• Proficiency in English & Dutch is required. Fluency in Mandarin would be a plus but not mandatory.

Interview Process

1. Online introductory call with our recruiter.
2. Online interview with hiring managers.
3. Final onsite interview at our Rijswijk office with the hiring managers and main stakeholders.

The selection process may include a reference check.

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