About this Customer Service Representative, Welcome Centre role at Sait
Sait · Onsite · Calgary, AB
SAIT’s Marketing department works to share the right message, in the right place, at the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and recruitment plan to deliver cohesive and impactful experiences across every touchpoint – from digital channels to in-person events.
The Opportunity
Job classification: A5019 - Customer Service Representative
# of positions: 2
Salary range: $51,209.60 - $55,057.60. Placement within the range is typically based upon a review of skills, experience, and internal equity.
Hours per week: 40
Paid leave: 3 weeks vacation per year
Deadline to apply: 4:00PM on July 21, 2026
The Welcome Centre Customer Service Representative (CSR) is the first point of contact for prospective and current students, alumni, staff, faculty, and community members. As a key member of the Welcome Centre team, this role delivers welcoming, knowledgeable, and student-centered service across multiple channels.
The CSR provides information, triages inquiries, connects guests to the right resources, and supports recruitment, engagement, and special events. Success in this role requires strong communication skills, sound judgment, adaptability, and a commitment to exceptional service and student success.
How you'll contribute
What you bring
Minimum
Skills
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous time off to pursue other passions and support your wellbeing
- SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported
- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
About SAIT
At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.
We’re committed to community and belonging
Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
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