About this Business Development Manager role at Shopback
Our Journey
About the role
We are looking for a Business Development Manager to join our Philippines team! This role will focus primarily on account management: building and growing long-term relationships with existing merchant partners, developing growth strategies, and identifying opportunities to improve partner performance.
You'll lead a portfolio of merchant accounts in the fashion and travel space. Beyond managing these key partnerships, you'll get involved in onboarding new merchants, giving you exposure to different stages of the partner lifecycle. You will also have the opportunity to gain exposure to other markets across the South-East Asia cluster!
Your Adventure Ahead
Manage and grow relationships with existing merchant partners in the Philippines.
Develop account growth strategies that drive revenue and improve merchant performance.
Negotiate commercial terms, including commission structures, with partner merchants.
Identify and pitch relevant ad solutions packages and campaign opportunities.
Work with merchants to participate in ShopBack campaigns and other growth initiatives.
Monitor account performance, use data to identify opportunities, and recommend actions to improve results.
Support onboarding for new merchants when needed.
Collaborate with cross-functional teams to ensure merchant initiatives are executed effectively.
Essentials to Succeed
2 to 3 years of experience in e-commerce, account management, business development, partnerships, or a related role.
Exposure to e-commerce, marketplace, or tech platforms is a plus, whether through direct experience, partnerships, agencies, or distributor work.
Experience managing or growing partner/client accounts.
Strong negotiation, communication, and relationship-building skills.
Comfortable working with data, performance metrics, and commercial targets.
Able to turn account insights into practical initiatives that contribute to revenue growth.
AI-native mindset: prior hands-on experience with AI tools, confident developing AI automation and agentic workflows to enhance productivity and solve problems.
ShopBackers' DNA
- Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
- Hunger - We value hard work, and having relentless drive.
- Speed - We move fast and have a bias for action, all to deliver maximum impact.
- Impact - We focus on results, always aiming for the best possible outcomes and timelines.
- Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
- Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
