Duties & Responsibilities

• Develop and manage the annual Facility Operations budget including labor, utilities, maintenance contracts, operating supplies, and capital expenditures.
• Lead and oversee all facility operations for Allegiant Stadium, ensuring building systems, event infrastructure, and operational equipment remain fully functional and event-ready 365 days per year.
• Monitor work order performance and ensure critical facility issues are addressed within established service-level standards.
• Direct a leadership team consisting of the Sr. Director of Facility Operations, Director of Operations, Maintenance Manager, and other department leaders; establish annual performance goals and conduct performance reviews.
• Oversee all preventive maintenance programs for HVAC systems, electrical distribution systems, plumbing, generators, elevators, escalators, fire alarm systems, life-safety systems, retractable seating, and event production infrastructure.
• Develop and execute a five-year capital replacement strategy for major building systems and infrastructure assets, including recommendation of annual capital expenditures.
• Serve as the executive lead for facility-related capital projects, including vendor selection, budget approval, project scheduling, construction oversight, and project closeout.
• Oversee event conversions and ensure seating, staging, barricades, field protection systems, back-of-house areas, and production infrastructure are installed and removed according to approved event schedules.
• Negotiate, administer, and evaluate service contracts for maintenance providers, engineering consultants, equipment vendors, custodial services, and specialty contractors.
• Partner with Finance, Booking, Events, Security, Guest Experience, and Food & Beverage departments to support operational planning and successful event execution.
• Prepare and present monthly operational updates, budget forecasts, capital project reports, and strategic recommendations to the Assistant General Manager and executive leadership team.
• Perform other duties, projects, and operational initiatives assigned by the Assistant General Manager.

Recommended Executive KPIs

• Facility Readiness Score: 98%+
• Critical System Uptime: 99%+
• Preventive Maintenance Completion Rate: 95%+
• Capital Projects Delivered on Time/On Budget: 90%+
• Safety Incident Rate: Annual reduction target
• Vendor Compliance Score: 95%+
• Client/Promoter Satisfaction: 90%+
• Budget Variance: Within ±3%
• Event Setup Completion: 100% On Time
• Event Settlement Processing: Within 5 Business Days
• Employee Retention (Management Team): 90%+
• Emergency Drill Completion: 2+ annually

Required Qualifications (Job Knowledge, Skills, and Education):

• A minimum education level of a Bachelor of Arts/Science degree. Advance degree preferred.
• A minimum of 10 years related work experience in live entertainment production.
• Demonstrated leadership skills with the ability to coach, mentor, and motivate a diverse workforce.
• Ability to work evenings, weekends, holidays, and variable schedules.
• Knowledge of Federal and state OSHA regulations.
• Knowledge of safety practices, including first aid and all applicable safety standards for public facilities.
• Working knowledge of retractable seating and temporary stage deck systems.
• Solid accounting and financial skills.