The Opportunity

We are a veterinary diagnostic laboratory, and place a strong focus on personal customer care, quality, and innovation. We provide diagnostic services in Haematology, Clinical Chemistry, Microbiology, Cytology, and Molecular Biology.

We are seeking a Veterinary Laboratory Assistant to join our fantastic team in Watford, to provide our veterinary clients, and their patients with an excellent service and care.

We are currently looking for a highly motivated, organised person to work as part of a busy team within our Specimen Reception department. Duties will include receiving biological samples from customers, separating, labelling, and distribution of these within the laboratory. You will be trained to complete accurate and timely data entry into the management system. Additionally, you will distribute consumable supplies to our customers, along with supporting them with sample concerns or questions received.

You will also be responsible for sorting and distributing incoming and outgoing deliveries, and performing other general tasks within the unit.

The position is 25 hours per week to include 6-hour shifts between 6am to 12noon Tuesday to Saturday.

Role Accountabilities

• Specimen reception: opening and accurately recording contents, sorting specimens into appropriate sections
• Preparing diagnostic specimens for testing
• Appropriate storage of specimens
• Data entry: accurate and prompt entry of information into LIMS. Be competent to interrogate LIMS to retrieve pertinent information
• Participate in the management of referral specimens and the input of returned results, maintaining accurate logs of specimens
• Document management: scanning, filing and shredding in line with our GDPR commitments
• Handle incoming telephone calls appropriately, answer queries relating to specimens
• Maintain a tidy and clean working environment
• Comply with laboratory health and safety procedures
• Assist in the timely supply of test materials to clients
• Any other assigned laboratory duties, when trained and competent to undertake
• Participate in maintaining the Quality Standards within the department; participate in audits as required
• Participate in the Laboratory PDR Process

Your Skills & Experience

• Strong communication skills
• Excellent written and spoken English
• Demonstrable organisational skills, ability to prioritise tasks
• Strong attention to detail
• Resilience: ability to work under pressure in a busy environment
• Ability to work co-operatively in a team environment

You should possess strong communication skills, the ability to maintain a high level of attention to detail and work in an efficient and organised manner.

Previous experience of working within specimen reception and/or a laboratory environment is advantageous but not essential, as full training will be provided.

About Us

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.