Job Summary:
This role assists in the practice of veterinary medicine under the direct supervision of a Doctor or Hospital Manager.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Responsible for client communication (verbal and written) regarding all aspects of the client’s pet.

• Assist in discussing treatment plans, provide data entry for those plans for documentation.

• Medical record management through practice management software program.

• Ability to gain compliance on treatment plans and to educate clients.

• General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint.

• Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment.

• Client engagement and delivering WOW customer service is an important aspect of the role.

• Cleaning all areas of the hospital.

• Assist with CRS and Kennel functions when called upon.

Required Skills/Abilities:

• Excellent communication and interpersonal skills

• Compassion and empathy for pets, clients, and staff

• Detail Oriented

• Great sense of urgency

Education and Experience:
Preferred: Associates Degree in Veterinary Assisting.

Physical Requirements:

• Must be able to lift at least 40 pounds.

• Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work.

• May have extended periods of time viewing computer screens and reading.