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The Role

​​The UiPath Automation Developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automation and machine learning staff to address documented client needs while actively seeking opportunities to make the business processes more effective through process automations.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

Key Responsibilities

The automation developer will have the following key responsibilities, which include but are not limited to:

• Managing assigned tasks related to design, building and testing of automations, maintaining a high standard of service for all customer requests.

• Fulfilling automation requests from clients by performing issue analysis within their applications and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing automation build and testing and creating detailed product documentation

• Work with the teams to develop detailed requirement specifications including estimated work effort

• Providing updates to, and participates as needed in weekly status calls with customers, including updates on helpdesk ticketing system function, requests processed, and issues solved

• Document and communicate technical issues and translate technical issues into step-by-step resolutions for customer counterparts and internal Nordic team members

• Participating in platform upgrades and performing testing as needed

• Continuously improving process and internal support documents

• Participating in continuous learning opportunities to grow solution expertise

• Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested

Skills and Experience

• Generally, requires a bachelor’s degree and 5 years of related experience, a master’s degree and 3 years of related experience, or 8 years of related experience and no degree.

• 4+ years’ experience in building and deploying automations required 

• Certification or experience with building automations on UiPath

• UIPath RPA associate or advanced RPA developer certification preferred

• Experience working in healthcare provider eco-system preferred

• Demonstrated ability to seek out, analyze, and solve novel problems

• Excellent communication skills, written and verbal

• Strong customer service skills

• Proficient with Microsoft Office applications

• Strong attention to detail and ability to organize

• Ability to work independently and within a team environment

• Experience working in an Agile model

Additional details

• Position will be remote, anywhere in USA

• Occasional travel up to 5% of the time 

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.