Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Steamboat True West is looking for guest services oriented staff to fill our Valet positions. This position is responsible for greeting and interacting with members and daily guests of Steamboat True West, valeting guest vehicles and ski/snowboard equipment,  as well as moving and storing their equipment in overnight facilities. Applicants must have previous guest service experience.

A pdf or word document of your resume is required with online application.

ESSENTIAL DUTIES

• Warmly welcome and interact with members and guests of True West

• Maintain high standards of Service Excellence during interactions with guests and co-workers

• Valet automobiles to and from dedicated parking areas.

• Valet skis and snowboards between True West equipment storage facility and the snow surface upon member and guest arrival.  

• Maintain an organized equipment storage room

• Respond to special requests such as tuning request and specific equipment requests.

• Be knowledgeable about events and activities on the mountain and in the base area to properly inform guests of their entertainment options. 

• Assist other employees when needed

• Ensure all equipment is always securely stored when not in guest possession.

• Resolve guest issues including those related to equipment, locker access, parking issues and pass access.  

• Compliance with all company policies and procedures as well as any regulatory requirements

• Other duties as assigned

REQUIRED QUALIFICATIONS

• Previous guest service experience required.

• Knowledge of the ski mountain and base area, preferred

• Ability to interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include many region-specific benefits.

Steamboat Springs area base hourly pay: Starting at $18.50 per hour.

PHYSICAL REQUIREMENTS

• Must be a minimum 16 years of age

• Must have a valid driver’s license and be insurable to drive company vehicles.

• Must clear a background check.  

• Must be able to push a portable ski rack with castors down slippery ramps with a heavy load

• Must be able to lift up to 50 pounds

• Must be able to load skis and snowboards into the portable ski rack

• Must be able to speak clearly and effectively in English

• Must be able to work outdoors in inclement weather for extended periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to work in a fast paced environment and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski & Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.