About the Role

We are looking for a client-focused Transaction Sales Associate to join our team in Mumbai. This role offers an exciting opportunity to work closely with existing trading clients, build strong relationships and contribute to the growth and retention of our customer portfolio.

The successful candidate will combine relationship management, client service and commercial skills with an interest in financial markets. You will serve as a key point of contact for clients, support their day-to-day requirements and proactively identify opportunities to increase engagement, trading activity and customer satisfaction.

Key Responsibilities

• Manage and develop relationships with existing trading clients.
• Identify opportunities to increase trading volume, client engagement and revenue across the customer portfolio.
• Work towards defined targets for client retention and account growth.
• Support the onboarding of new clients onto the platform.
• Act as a key point of contact for client queries and provide timely operational updates.
• Proactively communicate new products, services and product enhancements to clients.
• Investigate and resolve client queries, escalating complex issues when required.
• Analyse client activity, usage and behaviour to identify opportunities and potential issues.
• Partner with internal teams to ensure a high-quality and responsive client experience.

What We're Looking For

• Degree or equivalent qualification.
• Experience in Relationship Management, Account Management, Client Services, Sales or Operations.
• Exposure to financial markets, trading or related financial products is preferred.
• A strong client-service mindset combined with commercial awareness.
• Excellent written and verbal communication skills.
• Strong presentation, organisational and stakeholder-management capabilities.
• Analytical approach with good problem-solving skills.
• Self-motivated and proactive, with the ability to work towards commercial and client-retention targets.

If you enjoy building client relationships, solving problems and identifying commercial opportunities within a dynamic financial-markets environment, we'd love to hear from you.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.