About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

Eligibility Requirements

• Demonstrated experience of at least 2–3 years in a medical coding training role with a proven ability to develop coding professionals.
• Comprehensive understanding of Health Information Management (HIM) principles and medical coding practices.
• Strong interpersonal, communication, presentation, and documentation skills.
• Adaptable mindset with a commitment to continuous learning and staying current with industry standards and coding updates.
• Experience in facilitating onboarding programs for entry-level coders as well as certification-focused training initiatives.
• In-depth expertise in (EM), Outpatient (OP), and Inpatient (IP) coding specialties.
• Active AAPC or AHIMA certification is required; possession of additional specialty certifications is preferred.

Primary Responsibilities

• Analyze organizational, operational, and client-driven learning requirements to identify training opportunities and competency gaps.
• Design, develop, and deliver structured learning solutions that enhance coding knowledge, accuracy, productivity, and compliance.
• Develop comprehensive training frameworks, instructional materials, reference guides, and educational resources to support learner success.
• Facilitate engaging and interactive training sessions utilizing effective adult learning principles and diverse instructional techniques.
• Regularly review and update training content to ensure alignment with current client specifications, regulatory requirements, and coding guidelines.
• Collaborate with operations, quality, management, and client stakeholders to ensure training initiatives support business objectives.
• Build and implement customized learning pathways tailored to the needs of new hires, experienced coders, and specialty-specific teams.
• Oversee the effective utilization of learning technologies, training platforms, and supporting resources to optimize knowledge delivery.
• Lead initiatives aimed at improving workforce capability, operational performance, coding quality, and overall training effectiveness.
• Measure and evaluate training outcomes through assessments, audits, performance tracking, and learner feedback, implementing improvement plans where necessary.
• Provide ongoing coaching, mentoring, and competency development support to promote professional growth and sustained performance excellence.
• Partner with quality and operations teams to address performance trends, close knowledge gaps, and drive continuous improvement initiatives.

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.