About This Position

Job Description:

Program Manager I

Purpose:

Under general direction, this position is responsible for managing programs that integrate multiple elements or projects to achieve a defined objective.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Determines program goals, objectives and resource requirements.
• Establishes program standards, methods, policies and procedures.
• Coordinates and collaborates with stakeholders.
• Monitors and evaluate programs effectiveness and implements improvement strategies.
• Manages the budget of assigned program and associated projects and provides financial information.
• Assists in developing, managing and submitting proposed budget forecast information.
• Manages, coordinates, implements and monitors projects associated with assigned program.
• Interacts with internal and external customers.
• Investigates and responds to inquiries from the public and other departments.
• Provides technical advice and assistance to department management, city management, field personnel, contractors, etc.

Responsibilities - Supervisor and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.

Minimum Qualifications:

• Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
• Experience may substitute for education up to a maximum of four (4) years.

Preferred Qualifications:

• Demonstrated experience planning and executing large events or multi‑component projects.
• Strong project management skills, including timeline development, task coordination, and resource planning.
• Excellent written communication skills for developing clear procedures, templates, and guides.
• Strong stakeholder engagement and collaboration skills.
• Ability to analyze program operations and implement effective improvements.
• Proficiency with computers and software applications used for scheduling, documentation, tracking, and communication.
• Ability to manage multiple priorities, adapt to changing needs, and work with frequent interruptions.
• Sound judgment, professionalism, diplomacy, and confidentiality in all interactions.
• Ability to build and maintain productive working relationships with staff, partners, and the public.
  

Licenses and Certifications Required:

Valid Texas Class C Driver License. 

Notes to Candidate:

The City of Austin Employment Services Center is seeking a detail‑oriented, highly organized Program Manager I to lead and coordinate all facets of four annual citywide job fairs. This part‑time position is ideal for a professional who excels at project management, stakeholder coordination, and developing clear operational processes. Under general direction, the Program Manager I will manage event programming from planning through execution, while also creating the supporting documentation, tools, and templates that enable consistent, high‑quality event production.

In this position, you will:

• Plan, coordinate, and manage all components of four citywide job fairs, including timelines, logistics, vendor coordination, outreach, onsite operations, and post‑event evaluation.
• Establish and maintain program standards, processes, methods, and procedures for consistent event production.
• Develop clear documentation such as work instructions, process guides, tools/templates, and a comprehensive Event Production Manual (Standard Operating Procedure).
• Work collaboratively with internal departments, external partners, employers, and community organizations to ensure successful event execution.
• Monitor, assess, and report on program effectiveness; recommend and implement process improvements.
• Manage program budgets related to event production and provide ongoing financial reporting.
• Respond to inquiries from the public, departments, and partners with professionalism and clarity.
• Provide technical guidance to stakeholders and City personnel involved in program delivery.
• Coordinate and track projects related to the program, ensuring deadlines and deliverables are met.

This position requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a dynamic environment. If you excel at event coordination, process development, and collaborative project management, we encourage you to apply.

This is an opportunity to strengthen workplace safety and resilience across Austin. If you are passionate about occupational health and safety and thrive in collaborative environments, we encourage you to apply.

Salary Range: $33.06 - $41.33

Office Location: J. Snell Building, 1050 E. 11th Street, Suite 200, Austin, TX 78702

Days and Hours:

The standard schedule for this position is Monday through Thursday for six (6) hours per day and Friday for five (5) hours per day, for a total not to exceed twenty‑nine (29) hours per week. An alternative schedule may be approved, provided it does not exceed this weekly hourly limit. Additionally, the position will be eligible for telework at a later date, subject to departmental needs and supervisory approval.

Driving Requirement:

This position requires a Valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

When completing the City of Austin employment application: A detailed and complete City of Austin application is required to help us better evaluate your qualifications. For each position, describe your specific experience as it relates to the minimum and preferred qualifications. Be thorough and list all relevant experience, including supervisory and/or leadership roles. This information will be used to select candidates for interviews, and the starting salary will be based on overall relevant experience.

• While you may include a resume or cover letter, the information on your employment application will be the primary basis for interview qualification and compensation decisions.
• Please detail all previous employment you wish to be considered as part of your qualifications, including job titles and employment dates.
• A cover letter and/or resume will NOT replace a complete employment application. Do not use phrases like “see resume” or refer to other documents to complete your application. Ensure the “Duties and Responsibilities” sections are complete; incomplete applications will not be considered.

Use of AI is strictly prohibited to respond to the application and during the interview process.

If you are selected to interview: 

• If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications.
•  If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Background Check:

A criminal background check may be required, depending on the responsibilities of the position.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Please note that the Department may close the job posting at any time after seven (7) days.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.