Role Summary

The Telemetry Analyst will own the day-to-day observability view of our end-to-end QA environments in Microsoft Azure Cloud.

This person will utilize Dynatrace, SolarWinds, Kibana, and Grafana to monitor application health, validate software deployments, identify early-warning signals, and translate telemetry into actionable recommendations that improve system stability before issues reach production.

The ideal candidate has hands-on experience with these tools and would have an active role in the operational support model.  This candidate will directly investigate incidents and root cause indicators, or in close partnership with software deployment engineering using real-time telemetry to confirm releases are clean, stable, and performing as expected. 

Key Responsibilities

• Monitor End-to-End QA environment health across the platform including application, database, infrastructure, network, and cloud service layers.

• Use Dynatrace, SolarWinds, Kibana, and Grafana to correlate telemetry from multiple platforms, environments, and software versions

• Build, Refine and maintain telemetry dashboards, alerts, queries and operational views that surface meaningful trends, anomalies, capacity concerns, and deployment-related changes

• Partner with deployment engineering teams to validate and verify clean software releases using pre- and post-deployment telemetry

• Analyze logs, metrics, traces, events, and infrastructure signals to detect performance degradation, instability, error spikes, resource saturation and recurring failure patterns

• Support End-to-End operations teams by reviewing alerts, investigating incidents, documenting likely root cause and identifying escalation paths

• Produce concise operational summaries that explain environment health, open risks, recurring issues, and recommended remediation actions

• Improve monitoring quality by reducing noise, tuning alerts, defining useful thresholds, and identifying telemetry gaps

• Recommend and update operational runbook standards based on event causes and confirmed telemetry

• Research AI integration, escalation and reporting into telemetry metrics and aggregation

Technical Environment / Qualifications

• Proven Dynatrace knowledge, ideally operating in a production level environment

• Ability to create, update, and customize Dynatrace dashboards and reports

• Exposure to Kibana and Grafana monitoring and observability tools in Cloud environments

• Working knowledge of SolarWinds for database telemetry

About Charles River Development

Charles River Investment management System in a platform that provides many Front-Office functions including Portfolio Management, Order Management and Execution, Compliance, Performance & Attribution, Modelling, Scenario Analysis, and Wealth Management.

We are part of the State Street Bank. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark in the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.

Interested in learning more about us? Visit our  www.statestreet.com www.crd.com LinkedIn page: State Street on LinkedIn

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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