À propos de ce poste Team Member, Team 1 - Authorisation chez RHB Bank
RHB Bank · Sur site · Kuala Lumpur
- Handling service request for onyx mailbox authorization, detection & 3D.
- Managing inquiries from branches & CCC & merchants via email & calls.
- Daily monitoring on cardlink in good status (Visa/Master host)
- Monitoring suspicious transaction via Predator on daily basis (24/7).
- Temporary activation card for BTCX.
- Token activation, Turn off contactless function & Upliftment of card usage.
- Manual cancelation transaction from merchants & acquiring bank.
- Handling request acquiring bank to confirm on us transaction.
- Reviewing report Authorization Journal (AUTH)
- Verifying SMS invoice for SMS alert via Predator.
- Cardlink parameter – approval rate monitor by Visa/Master
- Monthly report.
- Continuously provide process improvement ideas to the team
- Represent Team Lead in the absent of Team Leader.
- Checker for all BAU activities.
- Any other tasks assign by Team Leads
À propos de RHB Bank
A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses
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