About this Team Member, Team 1 - Authorisation role at RHB Bank
RHB Bank · Onsite · Kuala Lumpur
- Handling service request for onyx mailbox authorization, detection & 3D.
- Managing inquiries from branches & CCC & merchants via email & calls.
- Daily monitoring on cardlink in good status (Visa/Master host)
- Monitoring suspicious transaction via Predator on daily basis (24/7).
- Temporary activation card for BTCX.
- Token activation, Turn off contactless function & Upliftment of card usage.
- Manual cancelation transaction from merchants & acquiring bank.
- Handling request acquiring bank to confirm on us transaction.
- Reviewing report Authorization Journal (AUTH)
- Verifying SMS invoice for SMS alert via Predator.
- Cardlink parameter – approval rate monitor by Visa/Master
- Monthly report.
- Continuously provide process improvement ideas to the team
- Represent Team Lead in the absent of Team Leader.
- Checker for all BAU activities.
- Any other tasks assign by Team Leads
Ready to apply to RHB Bank?
Apply to RHB Bank