Function: Enterprise Business Support (EBS)

Division: Enterprise Resource Group (ERG)

Job Overview

Supports the planning, execution, monitoring, and administration of the Bank's projects, facilities, and property portfolio. Oversees branch maintenance activities, vendor performance, facility upgrades, infrastructure improvements, and project delivery to ensure a safe, functional, cost-effective, and business-enabling environment across the Bank's locations.

Key Responsibilities

• Coordinate branch renovation, refurbishment, relocation, and fit-out projects.
• Monitor project delivery against scope, budget, quality, and timelines.
• Review project costs, quotations, and contractor submissions.
• Conduct site inspections and provide project status updates.
• Oversee maintenance of branches and critical infrastructure.
• Monitor and resolve facility issues within agreed service levels.
• Conduct facility assessments and recommend maintenance improvements.
• Ensure compliance with safety and regulatory requirements
• Manage contractors and service providers.
• Monitor vendor performance and contract compliance.
• Review work completion reports and payment requests.
• Liaise with branches, vendors, and internal stakeholders.
• Support initiatives that enhance branch infrastructure and operational efficiency.

Requirements

Skills/Competencies

Required Knowledge, Skills and Abilities:

• Facilities Management
• Project Management
• Vendor and Contract Management
• Budgeting and Cost Control
• Building Maintenance and Infrastructure Management
• Strong proficiency in Microsoft Excel, Microsoft PowerPoint, AutoCAD and Revit
• Analytical and problem-solving skills
• Attention to detail and strong organizational skills

Generic Skills:

• Effective communication and stakeholder management
• Time management
• Decision making and accountability
• Proactive and results-oriented mindset
• Teamwork and collaboration.

Qualifications & Experience

Mandatory

• Bachelor’s degree in architecture, Civil Engineering, Building Technology, Quantity Surveying, Facilities Management, or related discipline.
• Minimum of 4 years' experience in facilities management, project management, property management, or related field.
• Membership or progression towards professional certification with the Chartered Institute of Bankers in Nigeria (ACIB, FCIB).

Desirable

• PMP, PRINCE2, COREN, NIA, NIQS, IFMA, FMAN, or related professional certifications.
• Knowledge of building systems, maintenance planning, and project delivery processes.