It's fun to work in a company where people truly BELIEVE in what they're doing!

WHAT YOU WILL DO:

Systems Strategy & Insourcing Leadership

• Lead the insourcing of key supply chain systems from external providers into internally owned platforms.
• Define and implement sustainable system ownership models across:
  • Supply Chain Control Tower
  • Warehouse Management Systems (WMS)
  • Order Management Systems (OMS)
  • Transport Management Systems (TMS)
  • Other CS&L integrations such as External and internal data into datalake
• Build and develop internal system capability, reducing dependency on vendors.
• Align system capabilities to evolving Customer Service and Logistics strategy.
• Develop best practice application of the systems in operations, and define plans to drive these CI improvements with operational staff

Platform Ownership & Optimisation

• Provide end-to-end accountability for system performance, stability, and scalability.
• Oversee configuration, enhancements, and ongoing optimisation of systems supporting:
  • order management and tracking
  • warehouse operations across Tiger Group, excluding Bakeries
  • transport planning and execution
• Ensure systems enable efficient, integrated operational processes across the supply chain.

Control Tower & Data-Driven Enablement

• Lead the implementation and management of the Supply Chain Control Tower capability within internal systems.
• Drive the use of data to provide:
  • real-time visibility across orders, inventory, and transport
  • performance tracking and exception management
  • trend analysis and forecasting alignment
• Translate data into actionable insights and continuous improvement initiatives.

TMS Capability Development

• Establish and lead the development of TMS capability (currently not mature within the organisation) for Primary and Secondary operations.
• Oversee systems and processes for:
  • primary and secondary transport planning
  • vehicle and route tracking
  • transporter performance management
  • third-party invoicing and cost control
• Drive visibility and optimisation of transport operations.

Continuous Improvement & Innovation

• Lead identification and delivery of system-driven improvement initiatives.
• Drive automation and process efficiency across Customer Service and Logistics.
• Ensure systems support improved:
  • customer service levels
  • operational efficiency
  • cost optimisation

Stakeholder Leadership & Integration

• Act as the central link between IT and supply chain operations.
• Engage and influence stakeholders across:
  • Customer Service
  • Logistics and Distribution
  • Planning and Forecasting
  • Finance and Commercial teams
• Ensure system solutions support end-to-end integration and business outcomes.

Governance, Risk & Compliance

• Ensure adherence to system governance, change control, and audit requirements.
• Maintain system documentation, standards, and operating procedures.
• Ensure data integrity and compliance across all platforms.

WHAT YOU’LL BRING TO THE TABLE

Key attributes and competencies

• Strong communication and collaboration skills across IT and business teams.
• Ability to troubleshoot data issues and document solutions.
• Organized, deadline-driven, and able to manage multiple priorities with attention to detail.
• Demonstrates problem-solving skills and the ability to work independently or as part of a team.

Experience & Qualifications

• 10–12 years’ experience in systems management, applications, or supply chain systems roles
• Proven experience in Customer Service and Logistics systems environments
• Experience managing or supporting ERP, WMS, OMS, and/or TMS platforms
• Demonstrated deployment of Manhattan Scale WMS and Opsi TMS applications. Oracle ERP advantageous.
• Demonstrated experience in leading system improvements and capability development
• Experience in automation technology such as Pick to Voice, Pick to sight, AGV integrations etc. advantageous
• Exposure to data analytics and operational performance management
• Degree / Diploma in: Information Systems, Computer Science, Supply Chain / Industrial Engineering, or related field

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In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.