At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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This position defines and drives the Innovative Solutions strategy across Mexico, ensuring successful deployment, positioning integrated services and solutions as a key lever for value creation, market expansion, and long-term growth for J&J Surgery. Works in close collaboration with the Health Economics team, KAM team, Medical Affairs team and Account Leaders to identify customer needs, shape differentiated value propositions, and design and implement innovative solutions that make J&J Surgery a relevant and trusted partner across priority accounts. Under the direct influence of this position, commercial teams are expected to embed Innovative Solutions into commercial plans and account strategies, requiring strong cross-functional collaboration and the ability to influence sales, marketing, and customer-facing teams without formal authority. This role also plays a critical part in monitoring project execution, tracking ROI and business impact, and providing visibility to internal stakeholders and customer C-suite executives to demonstrate progress, outcomes, and partnership value. The role is expected to bring actionable customer insights and partnership opportunities from the market, while also building external alliances with third parties to co-develop solutions that strengthen J&J’s positioning as a trusted advisor.

Key Responsibilities

• Lead the Mexico Innovative Solutions strategy, ensuring alignment with business unit priorities, commercial objectives, and customer needs.
• Partner closely with Health Economics, KAMs, MAF and Account Leads to define, tailor, and implement innovative customer solutions and value propositions that strengthen J&J Surgery’s relevance across key accounts.
• Lead the end-to-end implementation of innovative solutions, from design to execution. Establish governance models, define milestones, and ensure disciplined execution.
• Led the cross-functional, internal-external, team defined to implement integrated solutions, ensuring punctual project management, key milestones definition and monitoring, overseeing cadence, setting the required routines and proper governance. Manage risks, dependencies, and stakeholder alignment
• Represent Innovative Solutions in regional leadership forums and customer-facing discussions, influencing cross-functional decisions and elevating solution value with senior internal stakeholders and customer C-suite leaders.
• Sponsor strategic transformation initiatives, including innovation, new business models, and capability building, to accelerate adoption and long-term partnership growth.
• Generate actionable insights on customer unmet needs, market dynamics, and partnership opportunities to inform account strategies and solution prioritization.
• Track project development and implementation milestones, proactively managing risks, dependencies, and stakeholder alignment to ensure successful delivery of customer solutions.
• Monitor ROI, customer impact, and business outcomes of implemented projects, translating results into clear performance narratives and dashboards for internal leadership and customer executives.
• Provide regular visibility to internal stakeholders and customer C-suite leaders on project progress, value delivered, and strategic implications for the partnership.
• Design and implement strategies to expand the coverage of procedures and solutions with insurers. Develop and lead tripartite collaboration models between insurers, hospitals, and J&J. Co-create clinical-economic value cases to support access and adoption decisions. Negotiate and execute innovative financing and access models. Identify opportunities to reduce access barriers, expand the patient base, and generate incremental revenue.

Leadership

• Lead through influence across the organization, mobilizing cross-functional teams to enable the implementation of Innovative Solutions within priority accounts.
• Lead complex commercial and cross-functional initiatives, aligning multiple stakeholders around common goals, timelines, and measurable outcomes.
• Demonstrate strong executive presence and consultative leadership when engaging internal leaders, account teams, and customer decision-makers.
• Experience in project management and implementation monitoring
• Strong analytical and financial skills (ROI evaluation, business cases)Experience or exposure in market access, insurance, or healthcare system dynamics (highly desirable)

Qualifications and requirements:

• Bachelor's degree required
• Professional (6+ years) in Consulting, Strategic Marketing, Key Account Management, Market Access, Complex Project Management, and Innovation
• Commercial experience within the Life-sciences and Healthcare industry, preferably in Medical Device Industry, including the development and implementation of innovative customer solutions.
• MBA preferred in Public Health, Health Economics, or Market Access
• Experience leading end-to-end customer solution development, including opportunity identification, solution design, business case creation, stakeholder alignment, implementation, and value realization
• Strong negotiation, networking, and stakeholder management skills across internal and external environments.
• Strong consultative and strategic mindset, with the ability to identify unmet customer needs and translate them into scalable solutions and disciplined execution.
• Experience developing value propositions, business cases, and transformation initiatives that drive measurable customer and business outcomes.
• Proven ability to influence senior stakeholders, including customer C-suite executives, and lead without formal authority in a matrix organization.
• Experience leading strategic customer negotiations, partnership development, and value-based discussions.
• Strong understanding of healthcare systems, healthcare economics, patient pathways, and market dynamics.
• Strong analytical and financial acumen, including ROI assessment, business case development, and performance measurement.
• Proven ability to manage complexity with an entrepreneurial mindset, strong accountability, and a relentless focus on results, performance, and operational excellence.
• Advanced English proficiency required

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