At Sun Life, we’re driven by our Purpose: helping our  Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.  

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

Student, Cloud Infrastructure Analyst, AI Operations

Are you curious about how enterprise‑scale AI and analytics platforms are built, operated, and continuously improved? This co‑op opportunity is designed for students who want hands‑on experience working with experienced engineers to learn, assist, and contribute to the enablement of AI and cloud infrastructure used across the organization.

In this role, you will support AI Ops and cloud platform initiatives, help implement infrastructure and automation patterns, and contribute ideas that improve reliability, security, and developer experience. Initiative, curiosity, and strong problem‑solving skills are highly valued.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application,  the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What will you do?

• Assist with enabling and supporting cloud based AI services and solutions (e.g., AWS based platforms and tooling)
• Support infrastructure provisioning using Infrastructure as Code (CloudFormation and/or Terraform)
• Help implement and improve automation, CI/CD pipelines, and operational workflows
• Assist with onboarding and supporting teams using shared AI and analytics platforms
• Contribute to documentation, runbooks, and knowledge base articles
• Participate in Agile ceremonies and collaborate with engineers, architects, and platform partners
• Learn how enterprise AI and analytics platforms are designed, deployed, and supported in production environments
• Observe and assist with operational support activities (monitoring, incident follow‑ups, KTLO tasks)
• Identify opportunities for process improvements and suggest practical, innovative solutions
• Collaborate with Cloud, Security, Architecture, Data Science, and Analytics teams to deliver platform capabilities
• Learn and apply automation-first and DevOps practices to improve reliability and operational efficiency
• Assist with supporting enterprise AI and analytics platforms such as AWS SageMaker, Snowflake, and related technologies

What do you need to succeed?

• Strong communication and collaboration skills
• Insatiable curiosity and eagerness to learn and apply new technologies
• Strong analytical and problem-solving abilities; comfortable breaking down problems and asking questions
• Ability to take initiative and follow through on assigned tasks
• Ability to work both independently and as part of a team

Preferred Skills

• Exposure to cloud platforms (AWS preferred)
• Basic understanding of services such as IAM, S3, or managed AI services
• Familiarity with Infrastructure as Code concepts (specifically CloudFormation)
• Programming or scripting experience, particularly with automation (Python, Bash, PowerShell)
• Basic understanding of CI/CD, Git, or DevOps concepts
• Interest in AI, machine learning, analytics platforms, or platform engineering

What You’ll Gain

• Hands‑on experience with real enterprise AI and cloud platforms
• Mentorship from experienced cloud, AI, and platform engineers
• Exposure to modern DevOps, automation, and AI Ops practices
• Opportunities to contribute meaningful work that supports teams across the organization
• A hybrid work environment aligned to team and business needs
• Access to learning resources, training, and career development pathways

We value analytical thinking and continuous learning. Through training and coaching, you can improve your data literacy and apply insights in meaningful ways, regardless of experience level.

What’s in it for you?

• At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
• As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
• You’ll join our unique student culture, designed to help you grow both personally and professionally beyond your role.
• We offer professional development workshops, student awards, socials and many more exciting opportunities.
• We are honored to be recognized as Canada’s Best Employers for Recent Graduates and Canada's Best Workplaces by Great Place to Work in 2025.
• Your student journey is just the beginning and we're proud to help many who choose Sun Life to transition into permanent roles after graduation.

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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