Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

As members of the post-sales team in the Services organization, Field Engineers focus on the operation and maintenance of communications and video surveillance systems. Utilizing Motorola's broad portfolio, the team works within established SLAs to ensure consistent service for our clientele.

Key responsibilities include the upkeep of a comprehensive video surveillance network, which encompasses fixed cameras, support infrastructure, transport networks, and virtual machines. This position necessitates proficiency in video storage solutions and a thorough understanding of standard industry protocols.

Furthermore, the role involves managing a voice communications network, requiring technical expertise in RF. The engineer must be capable of diagnosing power stage defects, addressing RF interference, and calibrating passive components like cavity combiners or filters.

Key Responsibilities 

• Provide local support to the customer (in some cases 24/7 on call Service support)

• Escalate and follow up on factory incidents

• HF component fault detection

• Participate in a call-out rotation

• Perform preventative and corrective maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.

• Perform site inspections and functional checks

• Operate and troubleshoot remote sites infrastructure

• Capacity upgrades/downgrades systems assets

• Coordinate with subcontractors for supplemental support

• Maintain the installation of the system in compliance with Motorola R56 Standard and Guideline

• Provides technical support and consultations for / with the System Integration Centers and clarification of technical issues with the Customer, third parties and within Motorola Solutions.

Basic Requirements

• Engineering Degree (Telecommunications, Electrical, or Electronics).

• 5+ years of experience in telecommunications, IT, or fixed video systems

• English Level: B1 or above

• Basic OS administration (Windows/Linux)

• Knowledge on Server Management (ESXi, Vsphere)

• Knowledge on Networking

• Familiarity with fixed video platforms and VMS (RSTP, RTMP, SRT)

• Technical knowledge of RF, HF, LMR (P25/TETRA/DMR), microwave systems, or AC/DC power.

• Autonomy and Empowerment to take increasing responsibilities.

Travel Requirements

Under 25%

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.