Overall Purpose: Employees in this job code are non-exempt in the state of CA.  Drive revenue growth and consistent field execution by supporting Cricket indirect sales teams and Authorized Retailer locations through sales coaching, program execution, training, compliance follow-up, issue resolution, and performance improvement within assigned markets or territories.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Sales Execution and Field Support: Supports assigned markets, territories, or Authorized Retailer locations to drive achievement of sales objectives, including gross adds, revenue, feature attach, customer growth, quality, and operational priorities.
• Authorized Retailer Support: Builds productive working relationships with Authorized Retailer leaders and store teams, communicates company programs and promotional priorities, supports launch execution, and helps resolve day-to-day business or operational issues.
• Training and Coaching: Provides product, process, sales, and promotional training to Authorized Retailer teams to improve selling behaviors, customer experience, compliance, and execution consistency.
• Performance Analysis and Follow-Up: Reviews scorecards, sales results, market trends, and execution gaps to identify opportunities, recommend actions, and follow up on progress with field leaders and retail partners.
• Compliance and Operational Execution: Supports adherence to company policies, brand standards, operational procedures, account agreements, legal requirements, and ethical standards across assigned locations or partners.

Job Contribution: A mid-level sales representative with intermediate knowledge of sales principles, practices, products, and services. Manages small to mid-size sales with direct on-going supervision. Responsible for a small to moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.