Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024! Learn more at shn.ca

Job Description:

The Software Developer will primarily support the implementation and ongoing development of the Virtual Standardized Patient (VSP) platform within a college training environment. Under the direction of the Principal Investigator and the research management team, this position focuses on integrating, deploying, testing, maintaining, and enhancing the platform and its supporting services to ensure reliable use by learners and institutional partners. The developer will translate existing VSP features into a stable, production-ready system, while also contributing to broader technology development, infrastructure setup, and technical support activities within the SHN Research Institute (SHNRI).

Responsibilities:

·         Develop features end-to-end across the frontend, backend, data layer, and agents.

·         Build and improve the real-time, voice-API-powered conversational patient interactions, optimizing for latency, reliability, and quality.

·         Strengthen the AI assessment pipeline by developing LLM-driven audio/video and rubric analysis tools backed by validated evaluation frameworks.

·         Design for scale by refining permissions, multi-tenant architectures, administrative workflows, and data security/privacy standards.

·         Manage cloud infrastructure and DevOps pipelines including AWS, database migrations, deployments, and CI/CD environments.

·         Build usage tracking, metering, and consumption analytics to support billing and capacity planning.

·         Support technical scoping and translate product requirements into engineering roadmaps.

·         Assist in the setup and maintenance of hardware- and software-related infrastructure within SHNRI, including GPU configuration and AI workflow integrations.

·         Collaborate with IT and Cybersecurity teams to ensure institutional compliance, data protection, and platform security.

·         Adhere to strict technical standards, including standard Git workflows, code reviews, quality assurance, end-to-end testing, and observability.

·         Maintain up-to-date system documentation, logs of activities, and technical materials.

·         Work cross-functionally with designers, research coordinators, and business development teams to clarify requirements.

·         Performs other duties and provide administrative support as assigned and required.

Requirements:

·         Undergraduate Degree in Computer Science, Software Engineering, or a related technical field.

·         Minimum of 3 years of full-stack software engineering experience.

·         Advanced proficiency in Python and Python-based API frameworks.

·         Advanced proficiency in database management with PostgreSQL or compatible managed services (Supabase, Neon, AWS RDS).

·         Advanced experience in building authentication, role-based access control, Single Sign-On (SSO), and multi-tenant architectures.

·         Advanced experience in end-to-end testing, debugging, system monitoring, and production support.

·         Advanced proficiency in using AI-assisted coding tools (Claude Code, Cursor, Codex) to augment engineering velocity without sacrificing code quality.

·         Advanced communication, project management, and problem-solving skills with high agency and initiative.

·         Intermediate experience with React, Next.js, and modern frontend frameworks.

·         Intermediate experience with AWS or similar cloud infrastructure platforms and DevOps practices.

·         Intermediate experience working in cross-functional teams with designers, product managers, and researchers.

·         Basic knowledge of graphic design and UI/UX engineering tools (such as Figma).

Assets:

·         Master’s Degree in Computer Science or a related engineering domain.

·         Prior experience developing voice-agent APIs, real-time streaming tools, or healthcare technology applications.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. 

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. 

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
 

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