We are looking for a skilled Soft Services Coordinator to ensure a clean & healthy workplace for our clients' personnel & facilities. You will be responsible for obtaining and maintaining long term key customers by comprehending their day-to-day requirements. You will be able to resolve issues, to give solutions, to supervise their facility services (i.e. cleaning, pest control, green services) and achieve mutual satisfaction.

Responsibilities:

• Inspection of the hygiene services in our clients' premises
• Managing and training cleaning staff, subcontractors, etc.
• Managing service requests and issues raised by our clients
• Scheduling and monitoring tasks & programs of cleaning, pest control, green services, etc.
• Undertaking facility assessments to define cleaning schedules & programs.

Requirements

• 2-4 years experience in similar position
• Bachelor degree
• Excellent knowledge of English
• Knowledge of PC (MS Office, Outlook, ERP/CRM)
• Experience in customer service and/or in human resources
• Customer-centric approach
• Communication & organizational skills
• Dynamic and pleasant personality with team spirit

Benefits

• Gross Salary 1.600 € per month
• 120 € ticket restaurant per month
• Company Car (inc. travel costs)
• Laptop & Mobile phone
• Private Health Insurance