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Job Description

The Site Lead & Engineering Manager is responsible for leading a team of engineers & Technicians for a comprehensive IFM program comprising essentially engineering functions (covering both corrective and preventive activities) with a focus on continuous improvement and enhancing OPI/KPI deliverables with the application of Best Practices and wide range of engineering principles. He will be responsible for managing IFM operations of a semiconductor manufacturing plant services.

Facilities Operations

• Implement Operational Documented Procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

• Implement comprehensive Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure or interruption, with continuous quality improvement practices.

• Lead Incident Post-mortem with comprehensive Root Cause Analysis, aided with FMEA and other established tools, and drive corrective and preventive action plans.

• Interface directly with clients to identify and analyse critical needs, define problems, and develop specifications for solution process.

• Plan and execute reliability improvement projects focused on new technology development, evaluation, and application to both existing and emerging risks.

• Drive continuous quality improvement practices across the region, ensuring initiatives to maximize the benefits to client accounts.

• Ensure all Ops-AIDE and Critical Environment (CEM) requirements are met.

• Ensure all Reactive Maintenance is completed as per the agreed timeframes.

• Ensure all Financial Management requirements are completed in a timely and accurate manner.

• Ensure meet all contractual KPI/OPI are met every quarter without any disruption & penalties

Risk Management

• Coordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.

• Ensure data integrity of all information loaded into systems and comply with the audit process from time to time

• Assist in the development of guidelines and strategies to protect health and safety of staff and others and protect client reputations.

• Develop disaster recovery and business continuity plan and ensure implemented and maintained.

• Ensure escalation procedures are in place and observed for incident and problem

Procurement and Vendor Management

• Review Scope of Work for reliability improvement projects, incorporating feasibility, cost and risk assessment, and coordinate with Procurement for commercial due diligence.

• Review site verifications, SoW clarification and technical assessment, and ensure process flow in accordance with established supplier engagement guidelines and commercial process.

• Review Purchase Order Requests, stakeholder approvals, ensuring timely billing or invoicing and closure.

• Review contractor performance management programs in accordance to defined CPI/KPI deliverables.

Profitability/ Savings Initiatives:

• Develop initiatives and strategies for structural and sustainable cost savings and service improvement.

Customer Service / Client Relationships:

• Evaluate service response time and analyze occupants’ service request trends and suggestions.

• Ensure feedback from client sessions is recorded and action taken to the satisfaction of the end user in a time bound manner

• Pro-actively develop and manage client or business unit relationships ensuring that the expected service levels are achieved consistently

• Lead by example and groom the team in achieving maximum client satisfaction level.

Reporting:

• Ensure delivery of meaningful inputs across the functional in the development of monthly management reports.

• Ensure data integrity and accuracy of all information reported associated with Daily Shift Ops Report, Weekly MRM Report, Monthly Report, Risk Assessment, BAR, Maximo PM Closure and other imperative updates.

• Update the JLL dashboards and ensure that all reports and other relevant data is regularly updated.

Training:

• Ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the JLL Management team to devise new and innovative methods of learning built around skill development, leadership and succession planning.

Leadership / Staff Management/HR:

• Actively encourage an environment that supports teamwork, co-operation, inclusion and performance excellence.

• Coach for the team ensuring high staff morale, trust and work ethics.

• Manage a motivated team with minimum attrition

Risks under control

Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks? Is information uploaded into our systems accurate and complies with the audit process? Is the disaster recovery and business continuity planning implemented and reviewed periodically? Are escalation procedures observed? These are just some of the questions that you constantly need to ask yourself as our risk management agent.

Tracking project effectiveness

You’ll be involved in project review, execution and information documentation. You’ll keep track of the engineering portions of all project proposals, and participate in the technical aspects of the engineering portion of any project’s bidding process. It is also your job to keep project information together for future use.

Managing the team

You’ll oversee all engineering-related training of staff members, as well as ensure their compliance to necessary licenses and certifications. You’re also in charge of ensuring the quality of management reports through the team’s deliverables and administration.

Sound like you? To apply, you need to be:

Experienced and client centric

You must have a university degree/PG degree in engineering & facility management with 10-15 years experience in the field. You’ll need a strong grasp of client satisfaction, as you’ll constantly communicate with our stakeholders. We’ll expect you to provide them with solutions that will continuously improve their systems and save them costs. You’ll also strive to determine if we can provide them other services that may help improve their conditions further.

A strong, flexible leader

Do you have an excellent command of spoken English language. Are you a proactive leader who can think laterally and deliver innovative solutions? Do you have strong people skills, capable of boosting staff satisfaction and morale? If your answers are “yes” to our questions, let’s discuss how we can put your expertise into action as our Engineering manager.

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