External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Serves food and beverages in a friendly and courteous manner.

• Relays any customer complaints, regardless of magnitude to the Supervisor.

• Inspects food and products from the kitchen for quality.

• Sets up dining tables and ensures all items are appropriately placed.

• Become familiar with the prices of drinks and items on certain menus.

• Writes all checks clearly and legibly in ink; understands the pre-check system procedures.

• Displays a professional and courteous image on a formal basis with guests.

Required Education, Knowledge, Skills, and Abilities:

• High school diploma and one year of related experience in the hospitality industry or restaurant environment, or an equivalent combination of experience and education.

• Ability to “up-sell” items such as alcohol, cigars, coffee products, etc.

• Ability to present, open, and pour wine.

• Knowledge of fine dining etiquette.

• Ability to communicate effectively in English.

• Excellent interpersonal, communication, and time management skills. 

• Ability to maintain effective customer relations.  ​

Preferred Education, Knowledge, Skills, Abilities:

• Preferred but not required, a valid driver’s license with a good driving record; ability to meet the requirements of the University’s automobile insurance. ​

Physical Requirements:

• Medium work; climbing, crouching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing.

• Visual acuity to determine neatness and thoroughness of work assignments.

• Subject to both inside and outside activities.

Additional Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.