Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a talented Senior Software Engineer, Network Tools to join our growing team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure.

Responsibilities:

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting.
• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers.
• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets.
• Refactor existing tools to be a cohesive suite of tools that reduce friction with our primary internal users (the NOC).
• Collaborate with cross-functional teams (DevOps, Security) to ensure security and optimal application performance.
• Guide a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions.
• Monitor network performance, troubleshoot issues, and identify opportunities for optimization.
• Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization.

Qualifications:

• Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience.)
• Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, and GraphQL.
• Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle.
• Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies.
• Experience with network automation tools and scripting languages (Python, Ansible, Terraform).
• Experience with async processing and message bus communications.
• Experience in a test-driven development environment.
• Strong abilities on the Linux command line, working with various flavors of Linux, and working with docker.
• Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems.
• Previous experience delivering a production software product and maintaining a high degree of users awareness.
• Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc.
• A passion for tackling complex problems and combining technical solutions with process solutions.

Bonus Points if you have:

• Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena.
• Experience with various network orchestration platform such as Ciena Blue Planet, Cisco NSO, or others.
• Experience with monitoring platforms such as SevOne, Assure1, and Nagios.
• Experience with Perl.
• Certifications such as CCNA, JNCIP, or other networking certifications.

Estimated base pay range: $112,800 - $173,600 USD/annually.

Work Authorization Requirement: This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future. 

#LI-Remote

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.