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À propos de ce poste Senior Director, Clinical Excellence chez National Lutheran Communities & Services

National Lutheran Communities & Services · Sur site · 5275 West View Drive, Frederick Maryland 21703

 

 

Make an impact on clinical excellence across an entire organization.

National Lutheran Communities & Services (NLCS) is looking for an experienced clinical leader to help shape how we deliver consistently strong care and outcomes across our communities.

Reporting to the Chief Operating Officer, the Senior Director, Clinical Excellence will provide enterprise leadership for clinical quality, standards, systems, and improvement. This is a role for someone who enjoys taking ownership, working through complex clinical and operational challenges, setting clear direction, and turning data and insights into practical action.

You’ll establish and strengthen enterprise clinical standards, quality measures, competency expectations, regulatory readiness, documentation practices, and clinical workflows. You’ll identify trends and variation across communities, help turn findings into sustainable improvements, and serve as a trusted clinical resource to community and executive leaders. You’ll also help develop clinical leaders and lead enterprise initiatives that affect resident care and operations.

This role is a strong fit for a clinical leader who is independent, analytical and comfortable making decisions, but who also knows how to build alignment and move work forward through others. You’ll work in a dynamic environment where priorities can shift, details matter, and high standards for quality, compliance and follow-through are essential.

Salary range: $170,000-$185,000 commensurate with experience

What You’ll Bring

  • Current, unencumbered RN license and a bachelor’s degree in nursing
  • 10+ years of progressive clinical leadership experience in senior living, Life Plan communities, skilled nursing, assisted living, post-acute care, or a similarly regulated healthcare environment
  • Experience leading across multiple locations or complex operating units
  • Strong knowledge of quality improvement, QAPI, regulatory readiness, clinical risk, documentation, reimbursement, and resident-care operations
  • Demonstrated ability to develop clinical leaders, lead change, and turn evidence and performance findings into sustained improvement
  • Strong judgment, executive-level communication skills, and comfort working across clinical, operational, financial, technology, and talent functions
  • Ability to travel regularly among NLCS communities

Benefits That Support You

We want the people who care for others to feel cared for themselves. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

  • Competitive compensation aligned with your experience and impact
  • Medical, dental, and vision coverage to support you and your family
  • Retirement plan with employer contribution
  • Generous paid time off and paid holidays so you can rest and recharge
  • Access to learning and development opportunities to support your own growth
  • Employee assistance resources to help you navigate life’s challenges

If you are an experienced clinical leader who sees opportunities to make systems stronger, values both autonomy and accountability, and wants to influence clinical excellence across multiple communities, we’d like to hear from you.

 

 

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À propos de National Lutheran Communities & Services

#PEOPLEWITHAPURPOSE

At the heart of our retirement communities and services in Maryland and Virginia are people who genuinely care. We know that delivering exceptional care to seniors starts with an exceptional team—one that brings together a rich mix of talents, experiences, and perspectives.

 

Our culture is shaped by purposeful compassion, respectful collaboration, pursuing excellence, embracing agility, and a true dedication to service. No matter your role or department, you’ll find that our core values guide everything we do: from the way we support residents and their families to how we treat each other every day.

 

If you’re looking for a place where your work is valued, your purpose is clear, and you can make a meaningful difference in the lives of seniors, you’ll feel right at home here. Join us and be part of a team that lives its values and changes lives—one caring connection at a time.

About Our Application Process

At National Lutheran Communities & Services, we believe that a truly harmonious community starts with the people who make it possible. That’s why we’re dedicated to finding team members who not only have the right skills but also share our deep compassion and commitment to enriching the lives of seniors.

Our hiring process is thoughtful and collaborative. We carefully review resumes, connect with candidates by phone, and invite you to meet both our hiring managers and our Talent & Culture team. This approach helps us get to know you as a person—not just a resume—and ensures we’re building a team that lives our values every day.

 

We know that finding the right fit takes time, and we’re grateful for your patience and interest in joining National Lutheran Communities & Services. If you’re passionate about making a meaningful difference and want to be part of a supportive, purpose-driven community, we can’t wait to meet you.

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