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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Senior Control Centre Maintenance Engineer who thrives in a fast-paced environment. This is an exciting opportunity for a proactive and self-driven professional who thrives in a fast-paced Operational Services and Maintenance environment and is passionate about delivering reliable and efficient rail operations. The position is based in Brisbane, Australia.

Who We Are

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 14,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Mission

Working within a fast-paced operational environment you will play a key role in supporting maintenance, troubleshooting, system monitoring, and technical support activities. You will collaborate with skilled engineers and technical specialists while gaining practical experience in the operation and maintenance of rail signalling systems, developing the technical knowledge and industry skills needed for a successful career in rail.

Accountabilities

The successful candidate will be a proactive problem-solver who thrives in a safety-critical environment and is passionate about delivering exceptional service outcomes for customers and rail operators.

Performance Criteria

·         Operation and Help Desk support activities for both remote and centralised maintenance operations.

·         Download and analyse system logs, performing regular health checks pro-active system performance monitoring.

·         Developing and maintaining technical documentation, technical drawings, maintenance records (eg. FRACAS) and assisting in both simulated and operational environments.

·         Providing support with internal and client reporting requirements.

·         Level 3 Escalations – Efficiently manage escalations for unexpected or unknown system behaviours, providing initial investigations with supporting evidence. Level 3 escalations coordinated with subject matters experts (SMEs)

·         Participate in team meetings, workshops, training sessions, and continuous improvement initiatives.

·         Record and communicate technical findings and recommendations to relevant stakeholders.

·         Foster professional and collaborative relationships with team members and stakeholders.

·         Client KPIs: Monitoring system performance ensuring all issues leading to train stoppages or production losses are fully investigated, meeting stringent SLA contractual KPIs.

·         Ensure compliance with all Health, Safety and Environmental (HSE) policies, procedures, and reporting requirements.

About you: 

To be successful in this position you will have:

·         Degree qualification in Electrical Engineering, Electronic Engineering, Computer Engineering, Information Technology, or a related discipline. Applicants with a Diploma or Certificate IV (Rail Signalling) and significant relevant Rail industry experience will also be considered.

·         Strong analytical and problem-solving skills.

·         Ability to work independently and within a team environment.

·         Commitment to continuous learning and professional development.

·         Ability to explain technical concepts clearly to both technical and non-technical audiences.

·         5+ years of experience in system maintenance, technical support, testing, commissioning, or related engineering activities.

·         Understanding of railway signalling systems, ETCS/CBTS, onboard systems, telecommunications, or industrial control systems would be advantageous.

·         Willingness to participate in an on-call roster and provide after-hours support when required.

·         Ability to work within an operational environment and participate in rostered Control Centre support activities.

At Hitachi Rail, we know that a diverse business is a sustainable business. Working collaboratively with a range of internal networks, we’re continuously improving our policies and products. From accessible, sustainable design to achieving a better gender balance. We base these efforts on our core values: Harmony, Sincerity and Pioneering spirit. And by aligning with these, we’re able to create a workplace where people not only feel comfortable but are given opportunities to thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What we offer:

·         Be part of a Global Company that offers a great work life balance.

·         Many opportunities to progress in your career with training and development available.

·         Salary Continuance Insurance

·         Annual performance, development, and salary review process.  

·         Employee Assistance Program (employees and family).  

·         Flu Vaccinations.  

·         Invitation to attend and participate in Company sponsored social events throughout the year.  

·         Health and Wellbeing initiatives throughout the year. 

·         Days off per year sponsored by the company in addition to the statutory public holidays and leave entitlements. 

·         Ongoing professional development and training. 

We thank all applicants for their interest; however, only those under consideration will be contacted.

Join us at www.careers.hitachi.com.

We would be delighted if you would be one of our followers!

Have a glance to our LinkedIn page https://www.linkedin.com/company/hitachirail

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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail