Job Family:

Travel Required:

Clearance Required:

What You Will Do:

As part of a multidisciplinary team, support federal initiatives focused on child welfare technology modernization, program improvement, and systems transformation. Collaborate with federal staff, state agencies, technology partners, and project teams to advance Comprehensive Child Welfare Information System (CCWIS) planning, implementation, operations, and modernization efforts.

Responsibilities may include:

• Provide subject matter expertise on child welfare technology modernization initiatives.

• Provide expertise on child welfare ecosystem from business processes, federal reporting requirements, interoperability, data governance, user adoption, and system operations to program and policy.

• Collaborate with technology, data, and program teams to translate child welfare program needs into actionable business and technology recommendations.

• Support states and federal partners in planning, implementing, and operating CCWIS projects and related technology transformation efforts.

• Analyze modernization strategies, project risks, governance structures, procurement approaches, and implementation outcomes to identify leading practices and lessons learned.

• Support the review and assessment of planning documents, Advanced Planning Documents (APDs), implementation plans, project artifacts, waiver requests, and other modernization-related deliverables.

• Conduct interviews, facilitate workshops, listening sessions, and stakeholder meetings with federal and state partners.

• Support development of reports, executive briefings, presentations, research summaries, technical assistance materials, and strategic recommendations.

• Support research, data collection, and analysis activities related to child welfare system modernization, project performance, operational effectiveness, and implementation challenges.

• Assist with the development of modernization guidance, technical assistance resources, playbooks, toolkits, and knowledge-sharing products to support state agencies.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Bachelors Degree

• EIGHT (8) or more years of professional experience in child welfare or a related field, with demonstrated qualifications that support the responsibilities above in two or more of the following areas:

  • Direct experience supporting child welfare programs, child welfare agencies, or federal child welfare initiatives.

  • Experience with Comprehensive Child Welfare Information Systems (CCWIS) modernization efforts, or large-scale child welfare technology implementation projects.

  • Experience developing, reviewing, or supporting APDs, implementation advance planning activities, waiver requests, project artifacts, or federal funding requests.

  • Knowledge of federal child welfare regulations, Children's Bureau guidance, and technology modernization requirements.

  • Experience supporting system modernization efforts involving procurement, vendor management, governance, project management, Independent Verification & Validation (IV&V) oversight, or organizational change management.

  • Experience conducting stakeholder interviews, facilitating workshops, listening sessions, or requirements-gathering activities.

  • Experience developing executive-level communications, reports, presentations, briefing materials, and decision-support products.

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What Would Be Nice To Have:

• Bachelor's degree in human services or related field

• Master’s degree in social work or related field

• Familiarity with data quality, federal reporting, interoperability, business process improvement, data governance, and system operations best practices.

• Excellent verbal and written communication and collaboration skills to work effectively with federal leaders, state child welfare agencies, technology partners, and cross-functional teams.

• Excellent organizational skills and the ability to manage multiple projects and competing priorities.

• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams.

• Experience supporting the Administration for Children and Families (ACF), Children's Bureau (CB), state child welfare agencies, or related human services programs.

• Exposure to federal oversight, approval, or funding processes that shape CCWIS modernization strategy.

• Knowledge of modular system development, agile delivery methods, and digital service modernization approaches.

• Familiarity with data analysis, data visualization, and reporting tools.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.