Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 35 specialty property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

We are seeking a highly motivated and skilled Senior Business Analyst to join our team! The ideal candidate will bring deep expertise in insurance systems, preferably Workers Compensation insurance, and hands-on experience with Guidewire PolicyCenter.

The successful candidate will be a proactive individual who thrives in a collaborative environment and is eager to take on new challenges. This role bridges business needs with technical solutions, ensuring data-driven decision-making and process optimization.

This position will be in our Woodland Hills, California office. This position will work on a hybrid schedule with 2 days working in office and 3 days from home. Remote candidates on the west coast in the pacific time zone may also be considered. If remote, candidates must travel occasionally to the Woodland Hills office.

Essential Job Functions & Responsibilities

• Conduct detailed business analysis to understand and document business requirements.

• Collaborate with stakeholders to gather, analyze, and validate business needs.

• Develop and maintain comprehensive documentation for business processes, systems, and workflows.

• Work closely with IT and development teams to ensure requirements are understood and implemented correctly.

• Continuously seek opportunities to improve business processes and systems.

• Collaborate with stakeholders to gather reporting requirements and translate them into actionable insights through the design and development of dashboards and reports using Cognos and Tableau

Job Qualifications

• Generally, 5 or more years of related experience.

• General insurance industry knowledge is required. Preferably Workers’ Compensation insurance.

• Experience with Guidewire PolicyCenter.

• Proficiency in SQL and working with relational databases is preferred, but not required.

• Experience with Cognos, Tableau, and Snowflake is preferred, but not required.

• Experience using AI platforms and tools (CoPilot preferred).

Qualities We Are Looking For:

• Self-Learner: Ability to quickly learn new concepts and technologies.

• Adaptable: Willingness to take on new challenges and adapt to changing environments.

• Team Player: Excellent collaboration skills and ability to work well with teams.

• Tech-Savvy: Comfortable with learning and using new technologies and tools.

• Proactive: Eager to identify opportunities for improvement and take initiative.

• Analytical Thinker: Strong problem-solving skills and attention to detail.

Company:

Salary Range:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.