À propos de ce poste Senior Associate, Property Management chez Ares Management
Ares Management · Sur site · Tokyo, Japan
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
Key Responsibilities
Property Operations & Asset Management
- Oversee the day-to-day operations and management of logistics facilities across the portfolio.
- Manage asset performance from an owner's perspective, focusing on operational excellence, customer satisfaction, and long-term value creation.
- Monitor property operations and identify opportunities to improve efficiency, service quality, and asset performance.
- Partner with facility management providers to ensure effective building operations and maintenance.
Customer Relationship Management
- Serve as the primary relationship manager for tenants and customers throughout the lease lifecycle.
- Support customer onboarding, ongoing tenant engagement, renewals, and retention initiatives.
- Understand customer business requirements and develop solutions that enhance tenant satisfaction and long-term occupancy.
- Build trusted partnerships with customers and proactively address operational challenges and opportunities.
Value Creation & Strategic Initiatives
- Develop and implement value-enhancement initiatives designed to improve asset competitiveness and increase NOI.
- Identify opportunities to maximize revenue and enhance the operational performance of existing properties.
- Participate in planning and execution of capital improvement programs and asset enhancement projects.
- Support the development and implementation of new services and operational initiatives that create additional value for customers and stakeholders.
Development & Cross-Functional Collaboration
- Provide operational expertise and customer insights to new development projects.
- Partner with Development, Leasing, Investment Management, Construction, and other internal teams to optimize project planning and execution.
- Contribute operational feedback to support future product design, functionality, and customer experience improvements.
- Participate in cross-functional initiatives that support portfolio growth and operational excellence.
ESG & Community Engagement
- Support and drive ESG initiatives, including renewable energy solutions, sustainability programs, and community engagement activities.
- Participate in large-scale mixed-use logistics developments and town management initiatives, including ALFALINK projects.
- Collaborate with local communities, municipalities, and external stakeholders to strengthen community relationships and create shared value.
- Identify new opportunities to generate revenue through sustainability and operational solutions.
Vendor & Stakeholder Management
- Manage third-party facility management companies and service providers.
- Monitor vendor performance and ensure operational standards are consistently achieved.
- Coordinate with a wide range of stakeholders to successfully execute operational, capital, and strategic initiatives.
- Support project delivery through effective communication and stakeholder engagement.
Additional Job Description
Qualifications
Required Experience
- Minimum 3 years of professional experience.
- Experience in the management and operation of commercial real estate assets, including logistics, office, retail, industrial, or similar properties.
- Alternatively, experience in facility management or building operations within a logistics or related industry.
- Bachelor's degree or above.
Preferred Experience
- Asset Management experience involving operational oversight of commercial real estate assets.
- Experience managing repairs, maintenance programs, or construction-related projects.
- Experience in B2B solution sales or client relationship management.
- Real Estate Transaction Specialist (Takken) certification.
- Experience working in owner-side property management environments.
Core Competencies
- Strong ownership mentality and ability to take initiative.
- Excellent interpersonal and communication skills.
- Capability to influence stakeholders and drive projects forward.
- Strong analytical and problem-solving abilities.
- Ability to balance operational execution with strategic thinking.
- Collaborative team-oriented mindset.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
Reporting Relationships
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
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