About Us :

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary:

The BCDR Analyst delivers comprehensive business continuity and disaster recovery services across the organization. The analyst is responsible for operating the current resilience program, identifying opportunities to enhance strategies, and implementing improvements to strengthen organizational preparedness. This role involves close collaboration with business stakeholders, infrastructure teams, and other critical functions to ensure robust continuity planning, risk management, and recovery capabilities across the enterprise.

Responsibilities:

Plan Development & Implementation:

• Design and maintain comprehensive BCDR plans.
• Identify critical business functions and establish recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Collaborate with IT, security, and business units to align recovery strategies.
• Develop standardized templates for BCDR plans, risk assessments, and recovery procedures to ensure consistency across business units.
• Collaborate with cross-functional teams to gather input and tailor templates and decks to specific business needs.

Infrastructure Management:

• Administer backup and replication systems.
• Monitor and optimize cloud-based and on-premises recovery environments.
• Conduct regular health checks and software upgrades.

Testing & Validation:

• Coordinating with IT Infra teams & following up on performing regular failovers, failbacks, and recovery testing.
• Analyze test results and update plans to address gaps.

Incident Response:

• Lead response efforts during disruptions.
• Coordinate with cross-functional teams to ensure swift recovery.

Training & Awareness:

• Educate staff on BCDR protocols.
• Promote a culture of preparedness.

Compliance & Reporting:

• Ensure alignment with industry standards (e.g., ISO 22301).
• Create executive-level presentation decks to communicate BCDR strategies, testing outcomes, and risk mitigation plans to stakeholders and leadership.
• Maintain and update documentation repositories, ensuring version control and accessibility for audits and compliance reviews

Qualifications:

• Bachelor’s degree or higher in cybersecurity, IT, Computer Science, a related field, or an equivalent experience.
• Minimum of 4 years of experience in BCDR, infrastructure, or equivalent.
• Relevant certifications such ISO 22301\CDRE\CBCP or similar and cloud certifications are highly desirable.
• Strong logical, critical thinking, and problem-solving skills.
• Extensive knowledge of BCDR, cloud DR, and IT infrastructure.

Equal Employment Opportunity (EEO)

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections among our people. We foster an open and inclusive environment where diverse perspectives are valued, enabling everyone to bring their authentic selves to work and make a meaningful impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. Employment decisions are made without regard to race, color, caste, religion, creed, gender, gender identity or expression, sexual orientation, age, marital status, disability, nationality, ethnic origin, or any other characteristic protected under applicable law.

Non-Discrimination and Reasonable Accommodation

Employees must be able to perform the essential functions of their role satisfactorily. CDK is committed to providing reasonable accommodations to qualified individuals with disabilities or other protected needs in accordance with applicable laws, unless doing so would impose an undue hardship on the organization. CDK retains the right to change or assign other duties to this position as needed.