Position Title:

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Job Description:

 Job Title

Senior QA Engineer II

Requirement Type

Full-Time Employee

Job Location

Bangalore

Requirement Level

Senior Associate

Hiring Manager

Team Lead II

Primary Skill

Salesforce Quality Analyst

Business

CarelonRx

Individual Contributor / People Manager

Individual Contributor

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list.

ABOUT CARELON GLOBAL SOLUTIONS

Carelon Global Solutions (CGS) is a healthcare solutions company simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB PURPOSE

• Carelon Global Solutions India is seeking a highly proficient Senior QA Engineer II who has specialized in the field of Salesforce and have good hands-on experience working on the Salesforce Sales/Service Cloud.
• Should be able to drive and work independently and deliver the project need as per Business requirement defined and taking active ownership on deliverables till closure.

JOB RESPONSIBILITY

• Good knowledge on Salesforce platform with hands on experience.
• Good knowledge in Qtest process , Manual Functional and API and testing methodology
• Good knowledge in writing test cases, test case execution.
• Good testing, analytical and Problem-solving skills.
• Worked in Agile teams and having Safe Agile knowledge.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing test strategy accordingly.
• Able to lead reviews of testing scenarios covered with Business with effective communication
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis. Documenting and communicating the results of the efforts and have those discussions done with the team.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Having exposure to Automation skills .(Good to have not a mandate)
• Working closely with clients, technicians, and managerial staff to ensure project delivery is not compromised.
• When issues are reported by business, production support engineers must act quickly to analyze the available data and find the root cause of the problem, all the while providing users with progress updates.
• Ensuring solutions meet business needs and requirements
• Good understanding of application architectural concepts and strategic mindset towards innovation/Process improvement
• Collaborate with the technical team for any solutioning need to solve Business problems.
• Healthcare experience / knowledge is preferred.

QUALIFICATION

• Bachelor’s degree in any Engineering Stream (Prefer: CSE, IT, ECE)
• MCA

EXPERIENCE

• 4-5+ years of experience working on the Salesforce Platform and supporting multiple projects working as a Quality Analyst
• Good hands-on Salesforce technology.
• Strong testing skills and analyzing Business requirements efficiently.
• Cloud experience is added advantage.
• JIIRA, Qtest, Good Communication Skill

SKILLS AND COMPETENCIES

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing testing solutions.
• Good understanding of application architectural concepts and strategic mindset towards innovation/Process improvement
• Good knowledge in Agile methodology and proficient in writing test cases meeting Business requirements
• Healthcare knowledge is preferred.

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Our culture and initiatives are underpinned by diversity, equity and inclusion
• Varied opportunities for rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center.

EQUAL OPPORTUNITY EMPLOYER

Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

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