About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Guest Room Attendant

Four Seasons Hotel London at Park Lane

At Four Seasons, exceptional guest experiences are built on attention to detail, genuine care, and impeccable standards. Our Housekeeping team plays a vital role in ensuring every guest room reflects the luxury, comfort, and service excellence for which Four Seasons is renowned.

Four Seasons Hotel London at Park Lane is seeking a Guest Room Attendant to join our Housekeeping team.

The role

As a Guest Room Attendant, you will be responsible for maintaining guest rooms and suites to the highest standards of cleanliness, presentation, and comfort.

Working as part of our Housekeeping team, you will ensure every room is prepared impeccably for arriving guests and maintained throughout their stay. You will also respond to guest requests with professionalism and care, helping to create memorable experiences through exceptional attention to detail.

What you will do

• Clean and service guest rooms and suites to Four Seasons standards
• Replenish amenities, linen, towels, and guest supplies
• Ensure guest rooms are maintained to the highest levels of cleanliness and presentation
• Respond promptly and professionally to guest requests
• Report maintenance concerns and room deficiencies where identified
• Maintain housekeeping pantries and service areas in a clean and organised manner
• Work closely with the wider Housekeeping team to support daily operations
• Deliver personalised service that reflects Four Seasons standards

What we are looking for

• Previous housekeeping experience within a hotel environment is preferred but not essential
• Strong attention to detail and commitment to quality
• Excellent organisational skills
• Positive attitude and team focused approach
• Professional presentation and strong work ethic
• Ability to work efficiently and independently
• Passion for hospitality and guest service
• Good spoken English
• Right to Work in the UK

What to expect

• Full time position based on a 40 hour working week
• Five shifts per week across a rotating schedule
• Flexibility required across mornings, weekends, and public holidays

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

• £38,500 total compensation inclusive of salary and hotel service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
• Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
• Bupa Dental Cover or Bupa Cash Plan
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable, and sporting activities

Join our Housekeeping team

If you are passionate about delivering exceptional standards, enjoy creating memorable guest experiences, and want to be part of one of London's leading luxury hotels, we would love to hear from you.

We look forward to receiving your application.