At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Facility

Department

Job Code

Shift

Schedule

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Patient Educator, you will assist with the overall coordinator of the diabetes education program, provide educational resources to physicians, caregivers and patients, facilitate the organizational change process by promoting and implementing services that achieve individual and organizational improvement, and provide quality service that results in increased effectiveness, efficiency and adaptability to meet and exceed expectations.  

A caregiver in this role works days on site at Main Campus from 8:00 a.m. – 4:30 p.m. or Four 10-hour shifts from 8:00 a.m. – 6:30 p.m. with Thursdays off.

A caregiver who excels in this role will:

• Provide direct patient care using medical nutrition therapy or diabetes self-management education for assigned patient populations requiring nutrition and/or diabetes support in which medications and monitoring are an integral component in the design of therapy. 
• Collaborate with Endocrinology providers to design and administer nutrition and diabetes care and education that supports patient safety in the setting of high-risk medication use.  
• Complete comprehensive assessments for each patient including emotional and behavioral health, knowledge level, disease history, desired outcomes, and electronic medical record data. 
• Develop an individualized care plan with safe and effective interventions based on the patient’s assessed needs and goals and promote successful self-management through education and support. 
• Utilize the most recent national standards and guidelines for diabetes and obesity care in practice, including the ADCES7 Self-Care BehaviorsTM. 
• Use diabetes and weight management technology to assess diabetes status, provide patient care, and track outcomes. 
• Deliver specialized interventions and comprehensive counseling and education services to patients with diabetes and obesity who require nutritional management and diabetes care and education. 
• Implement care plans, communicate plans, establish a follow-up system (outpatient), and maintain documentation. 
• Provide complete, concise, and timely documentation of each patient encounter in the electronic medical record. 
• Develop and contribute to Cleveland Clinic sponsored education programs for physicians, nurses, allied health professionals, students, peers and the public. 
• Use evidence-based guidelines to create and revise education materials related to diabetes and weight management. 
• Participate in program development designed to market and expand departmental services and revenue generation. 
• Market services to potential and current referral sources. 
• Develop and implement services in response to needs and wants of patients, referring to providers, and administration. 
• Complete reports on ongoing productivity and outcomes tracking. 
• Adhere to department policies, procedures, quality standards and safety standards and comply with governmental and accreditation regulations. 

Minimum qualifications for the ideal future caregiver include:   

• Bachelor’s degree or higher in nursing, dietetics or a related field
• Current licensed to practice dietetics or nursing in the State of Ohio
• Dietitians must have completed a dietetic internship through a credentialed program and have active certification as a Registered Dietitian (RN) or Nutritionist (RDN)
• Certified Diabetes Care and Education Specialist (CDCES) upon hire or within two years of employment
• One year of experience as a Registered Dietitian or Registered Nurse

Preferred qualifications for the ideal future caregiver include: 

• Registered Nurse
• Skilled in diabetes tech (including insulin pumps and CGM)
• Diabetes education experience
• Comfortable with virtual and in-person visits, group education, and focused behavior change coaching
• Certified Diabetes Care and Education Specialist (CDCES)

Physical Requirements:

• Ability to navigate extensively to provide services to a large number of patients throughout the hospital and clinic sites. Must have manual dexterity to sufficiently perform electronic data entry, and demonstrate devices and medications to patients.
• Must have physical ability to measure and weigh patients.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.