YOUR MISSION

• You work together with the Store Manager to ensure that the store continuously meets or exceeds sales, KPI, and profitability targets through the effective use of short- and long-term planning, cost control, and first-class service.

• You ensure consistently high customer satisfaction within the store in line with our PUMA values and established service standards.

• You take responsibility for the accurate execution of sales, exchanges, refunds, and promotional discounts at the register while ensuring compliance with the Discount Policy & Procedures.

• You support the Store Manager in recruiting, training, further education, succession planning, as well as in preparing and managing team performance evaluations.

• You understand how to analyze customers, identify trends and competitive information that affect the business, and thus drive the business together with the Store Manager.

• You take responsibility for loss prevention and operational compliance within the store; you manage, achieve, and strive to exceed all inventory and shrink goals; you monitor and manage the physical stock.

• You support the Store Manager in communicating, managing, and executing all marketing-driven initiatives and events within the budget and according to all established guidelines.

• You are willing to take on development opportunities at other locations.

YOUR TALENT

• 2-3 years of leadership experience in a focused, customer-oriented retail environment (preferably clothing/shoes)  

• Passion for the PUMA brand  

• Commercial skills and financial cost awareness  

• Customer-oriented, reliable, and friendly personality  

• Ability to recruit, motivate, and train employees  

• Strong communication, motivation, and presentation skills  

• Strong organizational talent and good time management  

• Confident appearance when presenting information to a large group  

• Interest in innovation and change  

• Computer skills, basic knowledge of MS Office including the use of Outlook, Excel, PowerPoint