Bilingual Required (English/Spanish)

Job Title: Registrar

Employment Type: Full-Time

Shift: Mon-Fri, day shift. Rotating evening on Wednesdays
Location: Holy Cross Health Center - Gaithersburg

220 Perry Pkwy
Suite 5
Gaithersburg, MD 20877

Position Purpose

The registrar is responsible for servicing all areas and completing all tasks related to the front desk area of a physician practice.  As client facing professionals, this position plays a key role in representing the practice in the community.

As a Registrar, you will:

• Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Contributes to team effort by accomplishing related results as needed.

Minimum Qualifications:

• High School Diploma or equivalent (required)
• 1+ year of physician office experience (preferred)

Pay Range:

• $17.65 - $22.71 per hour
• Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.  
• Work/Life balance with flexible schedules. 
• Free parking
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.   
• Referral Rewards Program

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George’s, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health’s high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer. 

Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.