If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Overall purpose of role: 

Accelerate sales growth within the specified region through direct sales new business development and effective existing account management. Commercially consistently strives to exceed annual targets adhering to margin and profit thresholds. Technically has a solid experience in powder handling and processing.

Key Responsibilities:

• Business Development: Identify industry, consumer and competitive trends; using credible market intelligence to make recommendations for action plans and programs in line with the Company’s strategy and growth initiatives. Forming partnerships and networking to develop and maintain client relationships.

• Develop New Sales Opportunities: Gathering sales intelligence on new and existing customers, following up on qualified leads but also organic lead generation to generate new business. This will include web research, contacting directly via email, telephone and networking at events, seminars and exhibitions. 

• Account Management: Display a strategic approach to managing and nurturing business relationships with key accounts. Retain loyal clients and increase revenue by connecting with new customers. Oversee the full client relationship, ensuring satisfaction, understanding needs, and providing customers with service, support and improvement opportunities to increase aftersales activity.

• Qualifying Opportunities: Determining if the customer is a good fit for the proposed product or system by following established qualification criteria for assessing opportunities.

• Core Sales Activities:

  • Manage customer site visits, help co-ordinate demonstrations and trials at Matcon and/ or customer site. Work with customers and internal resources to review and define User Requirement Specifications.

  • Help define and coordinate Matcon’s response to enquiries (type, format, timescale and content)

  • Follow up Proposals with customers in a timely manner.

  • Negotiate and close orders.

  • Ensure non-standard Ts & Cs are approved appropriately.

• Accurate forecasting: Communicate accurate sales forecasts by month, quarter and year  adhering to Matcon’s established forecasting methodology.

• Marketing: Sharing market & customer information with the marketing team for use in developing and delivering marketing activities. Contribute to the customer journey by responding to enquiries in the agreed timeframes, ongoing lead nurturing, social media amplification and webinars.  Evaluating Leads, Opportunities, Wins & Losses to measure success and give constructive feedback to marketing for the ongoing improvement of Lead Generation.

• Sales Support Information: Identify and secure case studies & testimonials from which marketing can create campaigns. Create and develop supporting information for customers by creating PowerPoint Presentations, Process Flow Sheets etc. 

• Data Management:  Ensure the CRM (Dynamics) is routinely updated i.e. daily and weekly – especially in relation to customer visits, quoting, forecasting and similar information. Complete an accurate New Customer Set up Form for credit checks in a timely manner. Assist with the production of reports for Monthly Business Reviews and Commercial meetings.

This list is not exhaustive and the job holder may be asked from time to time to undertake other duties so that the team or department can function efficiently. Such a request will be reasonable and will be within this role’s normal scope of authority.

Skills & Abilities:

• Highly motivated, self-starting individual with the ability to plan, organize, work under pressure, meet deadlines and work both independently and part of a team.

• Capable of effectively and accurately working on several long term projects at one time.

• Excellent communication skills, both written and verbal, along with active listening. Has the ability to connect with their audience and present in a professional and engaging manner.

• Strong interpersonal and relationship building capability using a trusted advisor approach.

• Possesses a solutions-oriented approach; has the ability to handle objections and to face and overcome adversity.

• Ability to travel, as required, on a regular basis.

• Must be physically able to climb onto structures, stairs, ladders, scaffolds, customer facilities, and industrial plants, inspect equipment for failure and process analysis and enter equipment access points.

• Proficient in utilization of Microsoft Office and Salesforce

• Results driven and motivated to achieve and exceed targets.

Knowledge & Qualifications:

• A Bachelor’s Degree in Business Administration, Marketing and/or Engineering discipline. Equivalent experience commensurate with the knowledge gained through completion of one of the above degrees will be considered in lieu of a degree.

• Extensive and relevant experience in industry field sales, ideally capital goods equipment.

• Knowledge of powder handling and powder processing theory is important

• Experience with particle size reduction, blending and screening technologies advantageous

• A valid driver’s license is essential.

Training:

• Product training to be confirmed.

Location and any travel requirements:  

Remote based in Upper Mid-West USA, but extensive travel will be required within their region to customer sites, exhibitions, seminars and presentations. Regular attendance to MPT US Head quarters and the Canadian site is also required to establish working relationship and promote collaboration within the wider team.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

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