Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEMOPT, F-1 CPT,  ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s Quality Department is looking for a passionate and highly motivated Quality Engineer.

The primary responsibility of this role is to improve customer satisfaction by analyzing Voice of Customer data, investigating concerns, and making effective resolutions.

Reporting to the Customer Quality Engineering Manager, this role supports the Quality department’s commitment to delivering high-quality vehicles that meet customer expectations, federal regulations, and export market requirements.

What you’ll be doing

• Support plant warranty targets through issue investigation and resolution.
• Lead quality issue investigations, including complex, chronic, and early-life (0-12 Months in Service) concerns.
• Coordinate pre-delivery confirmation activities for Toyota Motor Manufacturing Indiana (TMMI) vehicles, including documentation, vehicle tracking, travel coordination, port support, work instruction development, and results reporting.
• Analyze JD Power and other customer survey data to identify trends, improve customer satisfaction, and drive countermeasures with internal teams, suppliers, and design partners.
• Serve as the TMMI Quality Engineering lead for supplier parts quality systems.
• Partner with Toyota’s data science teams to leverage enterprise platforms, standards, and best practices to deliver insights and quality improvements.
• Support warranty invoicing, and chargeback documentation for TMMI vehicles.

What you bring

• Bachelor’s degree in engineering or engineering technology or applied engineering.
• Strong proficiency in Excel, SharePoint, and Microsoft Office applications.
• Experience using data-driven problem-solving and investigative techniques to identify root causes and implement countermeasures.
• Minimum of 3 years of experience in a manufacturing quality environment.

Added bonus if you have

• Experience with Power BI, Power Apps, or similar data visualization and automation tools.

• Automotive manufacturing or quality experience.

•  Experience with design drawing programs such as CAD, Catia.

• Knowledge of ISO 9001 requirements and experience supporting compliance efforts.

• Knowledge of FMVSS, CMVSS, and ECE regulations.

What we bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:   

• A work environment built on teamwork, flexibility, and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable) 

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].