Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Quality Distribution & Logistics Manager serves as the primary back-up to the Operational Quality Lead and provides quality oversight for logistics, warehousing, distribution, secondary packaging, repacking, relabeling, and display activities. This role ensures Logistics Service Providers and third-party Packaging Service Providers comply with Haleon QMS, GMP/GDP requirements, and applicable regulatory and legislative standards.

The role partners closely with supply chain, business partners, assigned third parties, and Haleon Quality teams to monitor performance, manage quality risks, resolve issues, support audits and inspections, and drive continuous improvement across logistics and packaging operations.

Role Responsibilities

• Serve as the Subject Matter Expert for GDP-related topics and act as the quality liaison between Haleon, assigned Logistics Service Providers, third-party packagers, and local, divisional, and global QA organizations.

• Lead implementation of Haleon Quality standards, GMP/GDP requirements, and corporate quality initiatives across assigned logistics, warehousing, distribution, and packaging operations.

• Provide quality oversight for secondary packaging, repacking, relabeling, and display activities, including issue resolution, equipment validation, approval, and release to market.

• Monitor new and emerging regulations related to distribution, logistics, and packaging operations; anticipate required actions and support timely implementation.

• Manage quality issues, deviations, complaints, change controls, investigations, CAPAs, recall assessments, and formal escalations impacting logistics, warehousing, distribution, and packaging operations.

• Ensure Quality Assurance Agreements with Logistics Service Providers, warehouses, and distribution facilities are established, current, and aligned with Haleon Quality Manual and GDP requirements.

• Support audit preparation and execution for assigned warehousing and distribution facilities and ensure commitments from Haleon or Health Authority audit observations are completed within agreed timelines.

• Participate in regular business review meetings, track quality performance indicators, raise risks and concerns, and ensure periodic risk assessments are completed with cross-functional teams.

• Ensure processes and systems for receipt, storage, returns, warehousing, and product handling comply with Haleon QMS for medicines, medical devices, cosmetics, food, nutritional products, and toothbrushes.

• Perform ERP transactions to support Haleon operations, Logistics Service Providers, and repackaging and relabeling locations in the United States.

Basic Qualifications

• Bachelor’s degree.

• 5 years of experience in the CPG, consumer healthcare, or pharmaceutical industry applying quality systems.

• Knowledge of GMP/GDP requirements, with strong problem-solving skills to address complex technical product quality issues and events.

• Operational Quality experience in pharmaceutical, CPG, or consumer healthcare environments, including quality systems, GMP/GDP, and packaging operations.

• Strong ability to identify and resolve problems.

Preferred Qualifications

• SAP ERP experience.

• Veeva quality management system.

• Strong investigation, root cause analysis, and problem-solving skills.

• Experience applying risk management principles in a quality or regulated environment.

• Demonstrated leadership skills with the ability to influence cross-functional stakeholders.

• Excellent written and verbal communication skills.

• Strong interpersonal, collaboration, and negotiation skills.

• Customer-focused mindset with a commitment to service excellence.

Location: This is a hybrid-based position in Vonore, TN and will require 3 days a week onsite. This will also support our Third-Party Supplier in Knoxville, TN as required.

The Salary Range for this role is $106,116 - $145,908 USD + a 12% target bonus.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

 Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email: 

Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

Your Name and contact information 

Requisition ID and Job Title you are interested in 

Location of Requisition (city/state or province/country) 

Description of specific accommodation you are requesting 

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.